solutions engineer

Colt Technology Services Group Ltd.; Frankfurt; Hybrid; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company in telecommunications seeks a Technical Consultant to design innovative technical solutions for enterprise customers. The ideal candidate will have strong ICT knowledge, a customer-focused mindset, and proven experience in technical solution design and negotiation. Join a global team to make an impact and drive successful implementations.

Leistungen

Flexible hours

Remote work options

Induction programs

Mentorship opportunities

Global Family Leave

Employee Assistance program

Qualifikationen

• 2+ years in a technical role with possible ICT specialization.
• Ability to present complex solutions clearly to customers.
• Commitment to continuous learning and industry certification.

Aufgaben

• Design technical solutions to meet customer needs in pre-sales.
• Engage with customers and manage technical negotiations.
• Support project handover to implementation teams.

Kenntnisse

Technical Solution Design

Customer Engagement

Negotiation

Collaboration

Knowledge Sharing

Ausbildung

Bachelor’s degree in STEM

Jobbeschreibung

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Colt provides network, voice, and data centre services to thousands of businesses worldwide, enabling them to focus on their core goals instead of infrastructure concerns.

Why we need this role

The Technical Consultant is responsible for pre-sales solution design for Enterprise customers, aligning technical solutions with their requirements and business outcomes. This role involves technical negotiations and handing over projects to delivery teams to ensure successful implementation. The ideal candidate will have strong ICT skills (networking, cloud, cybersecurity, voice) and a customer-centric approach to solution design.

What you will do

The Technical Consultant will design technical solutions and advise during implementation and assurance phases. Key responsibilities include:

• Technical Solution Design: Develop pre-sales technical designs as a trusted advisor, meeting customer needs and business goals, with expertise in at least two ICT areas (e.g., networking, cloud, cybersecurity, voice).
• Customer Engagement and Negotiations: Participate in customer meetings to gather requirements, address inquiries, negotiate solutions, and present designs, ensuring alignment with customer needs.
• Collaboration and Handover: Work with Delivery teams for smooth transition from design to implementation, providing documentation and technical guidance.
• Knowledge Sharing: Contribute to internal knowledge sharing, document lessons learned, and create reusable templates.
• Continuous Learning: Stay updated on emerging ICT technologies and trends, maintain certifications, and develop expertise to support innovative solutions.
• Alignment with Sales and Product Teams: Collaborate to ensure solutions meet customer needs and support sales strategies.
• Team Objectives: Support deal closures, customer satisfaction, and overall pre-sales success.

Relationships and key contacts

The Technical Consultant interacts with various stakeholders to ensure project success, including:

• Sales Team: Collaborate to understand requirements and support during sales cycles.
• Customers: Engage with clients at various levels to understand needs and provide strategic guidance.
• Internal Stakeholders: Work with product management, engineering, and operations teams.
• Third-Party Partners: Manage relationships to deliver integrated solutions.
• Leadership Team: Provide updates on project progress and strategic initiatives.

What we're looking for

• Technical Expertise: Ability to design, document, and present complex ICT solutions with specialization in at least two areas and industry certifications.
• Customer-Facing Experience: Proven experience engaging with customers, gathering requirements, and explaining technical concepts clearly.
• Industry Awareness: Good understanding of ICT trends, market landscape, and enterprise pain points.
• Continuous Learning: Commitment to staying current with emerging technologies and earning relevant certifications.
• Education & Experience: Bachelor’s degree in STEM or equivalent, with 2+ years in similar roles.

What we offer you

Looking to make a mark?

At Colt, you’ll make a difference. We empower people, trusting them to create innovative solutions across a global team committed to connecting people, cities, businesses, and ideas.

We offer opportunities for leadership, impactful projects, and personal growth.

Diversity and inclusion

• We value diversity of thought and experience, encouraging authenticity and inclusivity regardless of background or identity.
• Recent initiatives include signing the UN Women Empowerment Principles, training Mental Health First Aiders, and supporting adjustments during recruitment.

Our benefits include:

• Flexible hours and remote work options.
• Induction programs, mentorship, and development opportunities.
• Global Family Leave, Employee Assistance, and inclusion networks.

A global network

• Join our diverse, global team and explore stories of our people, including our Empowered Women in Tech initiative.

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