Solutions Architect (f / m / d)

NewStore; Berlin; Remote; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An innovative firm is seeking a seasoned professional to enhance the retail experience through cutting-edge technology. This role involves leading customer implementations and ensuring project success in a dynamic environment. With a focus on eCommerce and retail systems, you will collaborate with internal teams and solution partners to deliver scalable solutions that meet customer objectives. If you are passionate about transforming retail and have a knack for managing complex projects, this opportunity is perfect for you. Join a forward-thinking company dedicated to revolutionizing the shopping experience.

Leistungen

25 paid holidays

4 bonus company-wide holidays

Qualifikationen

• 5+ years of experience in eCommerce and retail systems.
• Strong project management skills with a focus on customer objectives.

Aufgaben

• Meet with clients to define business requirements and architect solutions.
• Lead technical aspects of customer implementations from kickoff to delivery.

Kenntnisse

eCommerce

OMS

In-Store retail

mPOS systems

CRM integrations

ERP integrations

Fulfillment integrations

Project management

Stakeholder management

Customer communication

Ausbildung

Bachelor's in Engineering

Bachelor's in Computer Science

Jobbeschreibung

NewStore provides Omnichannel-as-a-Service for retail brands worldwide that want to accelerate their digital transformation. Built for speed and flexibility, NewStore allows brands to easily deliver amazing shopping experiences that store associates and consumers love. Its mobile-first, modular cloud platform includes POS, order management, clienteling, inventory, and native consumer apps. NewStore customers such as Burton, Faherty Brand, G-Star RAW, Marine Layer, Scotch & Soda, UNTUCKit, and Vince benefit from the most complete, global omnichannel retail solution available. The company is backed by General Catalyst, Activant Capital, and Salesforce Ventures. Learn more at .

About the role

NewStore is here to bring back the joy in retail, supporting brands to deliver an extraordinary shopping experience for their customers. We enable retailers to run their shop entirely with an iPhone, giving their associates the power to do extraordinary things through cutting-edge technologies.

You will be involved from the initial customer contact through to the planning and execution of the project involving solution partners, internal software developers, and clients. You will be leading all technical aspects of customer implementations from project kickoff to complete delivery. Ideally, you have a background in the retail industry and commerce with successful large global, multi-language, multi-currency, multi-store rollouts. You will work closely with internal teams, including product management and engineering, as well as solution integration partners.

The place of work could be in Berlin, Boston MA, or remote with periodic travel to headquarters and customer locations.

What you'll do

• Meet with clients to define and articulate business requirements and architect complex solutions leveraging NewStore, existing IT landscape and recommend solutions with an eye to future scalability, performance, operations, and maintenance
• As a subject matter expert, you will be responsible for educating and guiding decisions made by solution partners and the customer technical team, including leading by example when necessary
• As a seasoned customer-facing professional, you will have skills to influence stakeholders and team members
• You will be responsible for attaining customer objectives within time and scope with maintaining the quality of the architecture
• Travel 25%

What we value

• Relevant experience with several of the following subject areas of five (5) years :
• eCommerce, OMS, In-Store retail, and (m)POS systems and processes,
• CRM, ERP, and Fulfillment integrations
• Proven success with delivering projects on time, in scope, and to customer business objectives
• Enjoys working with customers - customer-focused, experience working with a 3rd Party delivery team
• Strong English language in written and verbal communication skills
• Flexibility in the presence of shifting situations whilst maintaining a cool and dominant posture
• A strategic thinker who can anticipate potential challenges related to invisible constraints such as scalability and regional / international differences, etc.
• Preferably university qualifications in a technical field such as Engineering or Computer Science

Perks and Benefits :

• 25 paid holidays and 4 bonus company-wide holidays