Solution Manager Pallet ASRS (m/f/d)

Swisslog; Dortmund; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

Swisslog, a leading robotics company in Dortmund, is looking for a dynamic Solution Manager to lead the translation of customer requirements into technical solutions. In this hybrid role, you will coordinate requirements, ensure operational readiness, and support regional teams in deploying automation solutions.

Successful candidates will have extensive experience in logistics and supply chain management, along with fluency in both German and English. If you're ready to make an impact, apply today!

Qualifikationen

• 5+ years of experience within intralogistics is desirable.
• Experience in intralogistics and/or warehouse automation.
• Successful in balancing relationships across various levels.

Aufgaben

• Translate customer requirements into a clear technical scope.
• Provide structured requirements and technical input for solution creation.
• Ensure the solution is easy to sell, maintain, and operate.
• Enable regional teams through guidance and support.
• Maintain and improve templates, tools, and knowledge repositories.
• Prioritize technical enablement resources and budget.

Kenntnisse

Engineering

Logistics

Supply Chain Management

Industrial Engineering

Fluent in German

Fluent in English

Ausbildung

Relevant technical or business-related field

Jobbeschreibung

Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Make an impact: Swisslog is seeking a dynamic Solution Manager based in Dortmund with hybrid working available.

Responsibilities

• Translate Customer Requirements: Translate customer requirements and commercial solution concepts into a clear technical scope, defining blueprints and workflows, system architecture, product selection, software integration and user experience.
• Coordinate Solution Development Inputs: Provide structured requirements and technical input for solution blueprint creation, ensuring alignment with product management and solution development across specifications, interfaces and development scope.
• Ensure Operational & Service Readiness: Ensure the solution is easy to sell, easy to maintain and easy to operate by defining service concepts, operational processes (e.g. execution methodology) and clear solution documentation.
• Regional Enablement: Enable regional sales, solution design and realization teams through guidance, training and support to ensure consistent understanding and application of the solution.
• Manage Enablement Assets: Maintain and continuously improve templates, tools and knowledge repositories to support scalable deployment and consistent knowledge transfer.
• Budget Allocation: Prioritize and allocate technical enablement resources and budget to support solution readiness, quality and business impact.

Application Requirements

• Experience in Engineering, Logistics, Supply Chain Management, Industrial Engineering or a comparable technical or business‑related field.
• 5+ years working experience within intralogistics (customer or supplier side) is desirable.
• Experience in intralogistics and/or warehouse automation.
• Successful in balancing relationships across regional, global and stakeholder levels.
• Fluent in German and English.