Solution Consultant DACH (F / M) - Hamburg

LumApps; Hamburg; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading technology company is seeking a Solution Consultant DACH in Hamburg, Germany. In this role, you will develop relationships as a technical advisor, translate business needs into solutions, and provide product support. The ideal candidate has over 5 years of experience in a SaaS environment, strong communication skills, and is a native German speaker fluent in English. This position requires approximately 30% travel.

Qualifikationen

• At least 2 years of experience as a Solution Consultant or similar role.
• Over 5 years of working experience in a relevant field.
• Strong understanding of sales and buying cycles.

Aufgaben

• Develop relationships with prospects and clients as a technical advisor.
• Translate business needs into tailored technical solutions.
• Provide product training and support to customers.

Kenntnisse

Active listening

Relationship building

Problem-solving

Technical presentation

Customer support

Ausbildung

B.S. Degree in Computer Science or related field

Tools

G-Suite

MS Office

Jobbeschreibung

LumApps is seeking a Solution Consultant DACH in Hamburg, Germany.

Our Presales team works with our sales team to translate customer vision and strategy into solutions during the sales process. Our Solutions Consultants act as trusted advisors, assisting in pre and post-sales conversations for advice and support.

Solution Consultants must be active listeners, paying close attention to customer pain points and challenges, and able to provide feedback, respond appropriately, with high self-awareness.

Responsibilities

• Develop relationships with prospects, partners, and clients as a technical and functional advisor;
• Translate business needs into technical solutions and vice versa, understanding challenges and offering tailored solutions aligned with LumApps' and the customer's needs;
• Maintain in-depth product knowledge and determine solution fit;
• Participate in customer and prospect site visits, operational information gathering, demonstrations, and presentations;
• Manage RFP and RFI responses in coordination with sales and other teams;
• Collaborate closely with Sales, Product, and Professional Services Teams;
• Provide product training, support, and enablement to customers and LumApps team members;
• Attend trade shows, conferences, and marketing events;
• Design and deliver technical presentations and product demonstrations to customers at all levels;
• Expected Travel: 30%

Skills and Experience

• At least 2 years of experience as a Solution Consultant, Sales Engineer, or Implementation Specialist;
• Over 5 years of working experience;
• SaaS background with sales skills to support customer demonstrations and presentations;
• Strong understanding of sales and buying cycles;
• Native German speaker and fluent in English;

Personality and Team Fit

• Communicator: Strong communication skills and enjoyment working with customers;
• Team-Oriented: Embrace ideas of others for the sake of the company and clients;
• Driven: A motivated team player with a positive attitude;
• Entrepreneurial: Thrive in a fast-paced, changing environment;
• Passionate: Enthusiastic about SaaS applications and customer success;
• Self-motivated: Capable of working independently and prioritizing tasks proactively.

Preferred Experience

• Experience with Intranet/Digital Workplace tools (e.g., LumApps, Jive, Unily, SharePoint, Beezy, Igloo, Interact, Simpplr);
• SaaS experience in Professional Services or Pre-Sales Support/Engineering;
• Enterprise Sales experience;
• Strong G-Suite or MS background;
• B.S. Degree in Computer Science or related field.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.