Software Specialist (m/w/d) Client Server Software - Laboratory products

Avantor; Schwabmünchen; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A global laboratory product company is seeking a dedicated colleague to join their Client Server Software Team. This role combines customer support with technical skills in Microsoft Server and chromatographic systems. The ideal candidate has a relevant degree, strong English skills, and a passion for technology. The company offers a supportive culture and opportunities for career growth.

Leistungen

Inclusive workplace culture

Career growth opportunities

Qualifikationen

• Training/studies as a laboratory assistant, technician, engineer, chemist, network specialist, or IT administrator.
• Extensive knowledge of current Microsoft client and server operating systems.
• Familiarity with data storage systems commonly used in the market.
• Basic knowledge in network technology and distributed systems.

Aufgaben

• Provide 1st level software and client/server support.
• Supervise small to medium-sized software and device driver projects.
• Conduct customer demos and presentations of software products.
• Plan and implement installations of purchased software products.

Kenntnisse

Customer Support

Microsoft Server and Network Administration

Chromatography

English language proficiency

Technical support

Ausbildung

Bachelor of Science or similar qualification

Tools

Microsoft Server

Network Technology

Jobbeschreibung

The Opportunity:

Avantor is looking for a dedicated and technically skilled colleague to join our Client Server Software Team. In this role, you will support customers who use our laboratory products, with a primary focus on HPLC (High-Performance Liquid Chromatography) instruments.

Are you passionate about technology and enjoy working directly with customers? This unique role blends Customer Support with hands-on Microsoft Server and Network Administration, as well as the Configuration and Installation of specialized software for Chromatography (HPLC) instruments and equipment.

Flexibility is offered, you can choose to work either in Germany or in the UK, depending on your location.

What we\'re looking for:

• Training / studies as a laboratory assistant, technician, engineer, chemist, network specialist, IT administrator, Bachelor of Science or similar qualification
• Extensive knowledge of the current Microsoft client and server operating systems.
• Microsoft Server certification is an advantage
• Familiarity with the data storage systems commonly used on the market
• Basic knowledge in the area of network technology and distributed systems is desirable
• Experience in the field of instrumental analysis, especially chromatography, is desirable
• Distinct customer and service orientation as well as quality and responsibility awareness
• Very good written and spoken English skills is a must-have. German or French skills would be a strong advantage
• Willingness to travel (approx. 1 time per month)
• Driving license

How you will thrive and create an impact:

• Software and client / server support (1st level support)
• Supervision of small and medium-sized projects for the development of software and device drivers
• Testing of new device drivers in connection with the software products in the portfolio
• Customer demos and presentations of the various software products and client / server systems
• Customer advice on the validation of software systems
• Technical advice according to customer needs in cooperation with Avantor / VWR Sales and customer\'s IT department
• Planning and implementation of installations of the software products purchased by customer
• Configuration of the respective software components and connection of existing instruments, as well as their qualification.
• Administrative briefing of the customer\'s IT staff
• Support with regard to the respective software, but also with application problems in cooperation with partners and support units of the respective manufacturer, external partners and internal department colleagues.
• Technical support for sales colleagues in preparing customer offers for software products
• Carrying out presentations and training courses, both for customers and for internal further education and training purposes for colleagues / employees

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement: We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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