Software Specialist – Client Server Software (m/w/d)

JR Germany; Ludwigshafen am Rhein; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Avantor seeks a skilled professional for their Client Server Software Team in Germany. This role involves customer support, technical software installation, and project supervision for chromatography equipment. Candidates with a background in laboratory sciences and strong customer service skills are encouraged to apply. Embrace an opportunity to impact lives through advanced scientific support.

Qualifikationen

• Training in laboratory, technician, engineer, or IT fields preferred.
• Extensive knowledge of Microsoft Server OS required.
• Experience in instrumental analysis, especially chromatography, is desirable.

Aufgaben

• Provide 1st level technical support for clients using HPLC instruments.
• Supervise small projects for software and device driver development.
• Conduct customer demos and training sessions.

Kenntnisse

Customer Support

Microsoft Server Administration

Network Technology

Chromatography Knowledge

Service Orientation

Problem Solving

Ausbildung

Bachelor of Science or similar qualification

Training as laboratory assistant or technician

Tools

Microsoft Client and Server Operating Systems

Jobbeschreibung

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Client:

VWR International GmbH, part of Avantor

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

19.07.2025

Expiry Date:

02.09.2025

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Job Description:

The Opportunity:

Avantor is looking for a dedicated and technically skilled colleague to join our Client Server Software Team. In this role, you will support customers who use our laboratory products, with a primary focus on HPLC (High-Performance Liquid Chromatography) instruments.

Are you passionate about technology and enjoy working directly with customers? This unique role blends Customer Support with hands-on Microsoft Server and Network Administration, as well as the Configuration and Installation of specialized software for Chromatography (HPLC) instruments and equipment.

Flexibility is offered, you can choose to work either in Germany or in the UK, depending on your location.

How you will thrive and create an impact:

• Software and client / server support (1st level support)

• Supervision of small and medium-sized projects for the development of software and device

drivers

• Testing of new device drivers in connection with the software products in the portfolio

• Customer demos and presentations of the various software products and client / server systems

• Customer advice on the validation of software systems

• Technical advice according to customer needs in cooperation with Avantor / VWR Sales and customer's IT department

• Planning and implementation of installations of the software products purchased by customer

• Configuration of the respective software components and connection of existing instruments, as

well as their qualification.

• Administrative briefing of the customer's IT staff

• Support with regard to the respective software, but also with application problems in cooperation

with partners and support units of the respective manufacturer, external partners and internal

department colleagues.

• Technical support for sales colleagues in preparing customer offers for software products

• Carrying out presentations and training courses, both for customers and for internal further

education and training purposes for colleagues / employees

What we're looking for:

• Training / studies as a laboratory assistant, technician, engineer, chemist, network specialist, IT

administrator, Bachelor of Science or similar qualification

• Extensive knowledge of the current Microsoft client and server operating systems.

• Microsoft Server certification is an advantage

• Familiarity with the data storage systems commonly used on the market

• Basic knowledge in the area of network technology and distributed systems is desirable

• Experience in the field of instrumental analysis, especially chromatography, is desirable

• Distinct customer and service orientation as well as quality and responsibility awareness

• Very good written and spoken English skills is a must-have. German or French skills would be a strong advantage

• Willingness to travel (approx. 1 time per month)

• Driving license

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!