Shift Leader

Bowlero Corporation; Sachsen-Anhalt; Vor Ort; USD 25.000 - 35.000; Teilzeit

Zusammenfassung

An established industry player is seeking a Shift Leader to oversee center operations and deliver exceptional guest experiences. This role involves managing cash accountability, addressing guest inquiries, and ensuring smooth operations in the absence of senior management. The ideal candidate will thrive in a fast-paced environment and demonstrate a strong commitment to guest service. Join this vibrant team and enjoy perks like free bowling and discounted food while making a positive impact on guests' experiences. If you are passionate about creating memorable moments, this opportunity is perfect for you.

Leistungen

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Qualifikationen

• Strong commitment to guest service and excellent communication skills.
• Ability to work well in a team and thrive in a fast-paced setting.

Aufgaben

• Ensure exemplary guest service is followed at all times.
• Address guest complaints professionally and manage lane assignments.

Kenntnisse

Guest Service Commitment

Communication Skills

Team Player

Ability to Thrive in Fast-Paced Environment

Ausbildung

High School Diploma

Bachelor’s Degree

Jobbeschreibung

Overview

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Shift Leader and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

Applicants must be at least 18 years of age to qualify for a position.

WHAT OUR SHIFT LEADERS DO

As a Shift Leader, you’ll run the show and be responsible for all center operations (including cash accountability and key control) in the absence of your General Manager, Assistant General Manager, Manager, or Supervisor. And you’ll do it all while providing a great in-center experience for our guests.

A SHIFT LEADER'S DAY-TO-DAY

• Work directly with the center’s management team to ensure our model of exemplary guest service is being followed 100% of the time.
• Provide info on our programs, promotions, pricing, and specials
• Answer phones in a professional and pleasant manner
• Take reservations
• Address guest complaints with patience and professionalism
• Assign open lanes and track their availability
• Prepare for our leagues and make sure they start on time
• Follow cash control procedures
• Unload, stock, and maintain required inventory levels

WHAT IT TAKES

• Optional: HS Diploma (Bachelor’s preferred)
• A commitment to great guest service
• Solid communication skills
• Strong team player
• Ability to thrive in a fast-paced environment

PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)

• Free Bowling!
• $1 Arcade Play
• 20% off Events
• 50% off Food & Beverages

WORK ENVIRONMENT/ PHYSICAL DEMANDS

• Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.

Job Type: Part-time

Shift:

• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: One location