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About the Role : -
Sharepoint Teams one drive SME
Germany / Remote
Permanent
Language – German Speaking Mandatory (B2 / C1)
Job Description : Sharepoint Teams one drive SME
Overview :
The Microsoft 365 Specialist is responsible for the administration, configuration, and support of Microsoft 365 services, with a focus on SharePoint Online, Microsoft Teams, and OneDrive. This role ensures seamless collaboration, secure data management, and optimal user experience across the organization.
Key Responsibilities :
- Administration & Configuration :
- Manage and configure SharePoint sites, Teams channels, and OneDrive storage.
- Set up user permissions, access controls, and governance policies.
- Monitor system performance and usage analytics.
- Support & Troubleshooting :
- Provide technical support to end-users for SharePoint, Teams, and OneDrive.
- Troubleshoot and resolve issues related to access, synchronization, and integration.
- Document solutions and maintain a knowledge base.
- Will be first escalation level for resolving operational incidents (OnCall support is required within a rotation plan)
- Will be the technical SPOC interacting with the client and also with L1.5 teams and COE teams
- Assist in integrating Microsoft 365 tools with other business systems.
- Support digital transformation initiatives and promote best practices.
- Collaborate with cross-functional teams to enhance productivity.
- Security & Compliance :
- Implement and maintain security and compliance policies.
- Ensure data protection and regulatory compliance.
- Conduct regular audits and risk assessments.
- Training & Documentation :
- Develop training materials and conduct workshops for staff.
- Create and maintain documentation for system configurations and procedures.
- Lead and mentor a team of Microsoft 365 specialists.
- Develop and execute strategies for collaboration and content management using SharePoint, Teams, and OneDrive.
- Act as a liaison between IT leadership and operational teams to align technology with business goals.
- Is able to give guidance to internal and external team members
- Acting as functional and technical lead in her / his area of competence
- Functional management of team members in his / her area of competence
- Is able to define Standard operation procedures in alignment with client to improve operational statbility
Technical Oversight
- Oversee the configuration, deployment, and maintenance of SharePoint sites, Teams channels, and OneDrive environments.
- Ensure best practices in architecture, security, and governance.
- Manage escalated technical issues and provide expert-level troubleshooting.
- Project Management
- Lead projects related to Microsoft 365 implementations, migrations, and upgrades.
- Coordinate with stakeholders to gather requirements and deliver solutions.
- Track progress, manage timelines, and ensure successful project delivery.
- Training & Adoption
- Promote user adoption through training programs, workshops, and documentation.
- Develop onboarding materials and support resources for end-users.
- Monitor usage and identify opportunities for improvement.
- Security & Compliance
- Implement and enforce data protection policies and compliance standards.
- Conduct regular audits and risk assessments.
- Collaborate with security teams to manage access controls and incident response.
Required Skills & Qualifications :
- Proven experience with Microsoft 365 administration.
- Strong knowledge of SharePoint Online, Microsoft Teams, and OneDrive.
- Familiarity with PowerShell scripting and automation.
- Excellent problem-solving and communication skills.
- Ability to manage multiple tasks and priorities.
- Experience with security and compliance features.
- Bachelor’s degree in Computer Science or related field (preferred).
Microsoft certifications (e.g., MS-900, MS-700, MS-101) are a plus