ServiceNow Lead Developer

Job Title: ServiceNow Lead Developer (Contract)
Location: Remote (European Union)
Duration: 8 hours per week initially and can extend
Job Type: Contract

Our client, a global tech organization, is hiring an experienced ServiceNow Lead Developer to join their team for a contract position. The ideal candidate will have a strong background in ServiceNow development, with a particular focus on UI/UX design, Service Portal, and Employee Centre. The successful candidate will also lead and host workshops, providing guidance to team members and stakeholders on best practices for the ServiceNow platform.

Responsibilities

• Lead the design, development and implementation of ServiceNow applications and modules, including Service Portal and Employee Centre.
• Collaborate with cross-functional teams to create engaging, user-friendly and effective interfaces for ServiceNow applications.
• Build and customize Service Portal widgets, themes and pages, ensuring they meet the needs of the business while maintaining a seamless user experience.
• Leverage ServiceNow’s Employee Centre to streamline employee interactions, creating intuitive and efficient solutions for various internal services.
• Host and lead workshops for internal teams and business stakeholders to share ServiceNow development knowledge, best practices and platform features.
• Work closely with business analysts, project managers, and other stakeholders to gather requirements, manage expectations and deliver solutions that align with organizational needs.
• Provide ongoing support for ServiceNow implementations, including troubleshooting and resolving technical issues, and ensuring smooth operations.
• Stay up to date with the latest trends and best practices in ServiceNow development, UI/UX, and service delivery, and suggest improvements to optimize workflows and user experience.

Skillset

• 5+ years of experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, and UI/UX design.
• Advanced knowledge of ServiceNow platform (Scripting, APIs, Service Portal widgets, and themes).
• Strong experience with UI/UX principles and design for web and mobile applications.
• Familiarity with ServiceNow’s Employee Center and its configuration.
• Proficient in HTML, CSS, JavaScript, and AngularJS.
• Experience with integrations and custom applications within ServiceNow.
• Demonstrated ability to lead workshops, training sessions, and knowledge-sharing activities.
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• ServiceNow Certified Application Developer (CAD) or equivalent certifications are preferred.
• Strong troubleshooting skills and the ability to think critically to solve complex problems.

Please contact Anish@Alldus.com with your latest CV.