ServiceNow ITAM (SAM) Consultant

Alldus International Consulting Ltd; Frankfurt; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global IT consultancy seeks a ServiceNow ITAM Technical Consultant for a 3-month engagement. This remote role involves implementing SAM features for a major retail customer, collaborating with teams to ensure deployment. Strong experience with ServiceNow SAM Pro is required, along with scripting proficiency and retail project experience being a plus.

Qualifikationen

• Strong implementation experience with ServiceNow SAM Pro through real-world projects.
• Experience with software asset data from large device inventories.
• Understanding of ServiceNow Discovery and CMDB structure.

Aufgaben

• Implement and configure ServiceNow SAM Pro features.
• Integrate with discovery sources across retail infrastructure.
• Collaborate with solutions consultant and retail business teams.

Kenntnisse

ServiceNow SAM Pro

ServiceNow scripting

Flow Designer

IntegrationHub

Software asset data handling

Jobbeschreibung

ServiceNow ITAM (SAM) Technical Consultant – Retail

Project Duration: 3 months (initial engagement, extension possible)
Location: Remote (EU required)
Start Date: ASAP
Language: English (German language a plus)

Our client, a global IT Company, are hiring a hands-on ServiceNow ITAM Technical Consultant with experience implementing SAM Pro in complex environments. You will be responsible for the technical delivery of SAM features for a major retail customer, ensuring coverage across a diverse footprint of store devices, back-office systems and third-party tools.

Responsibilities

• Implement and configure ServiceNow SAM Pro features including normalization, reconciliation and publisher packs.
• Integrate with discovery sources such as SCCM, Flexera or native ServiceNow Discovery across retail infrastructure.
• Script and configure license metrics, entitlements and rules tailored to retail software usage patterns.
• Address software licensing complexities across high-volume, distributed endpoints (e.g., POS systems, kiosks, endpoints).
• Collaborate with the solutions consultant and retail business teams to ensure seamless deployment.

Skillset

• Strong technical implementation experience with ServiceNow SAM Pro, including real-world project delivery.
• Experience working with software asset data from distributed systems and large device inventories.
• Proficient in ServiceNow scripting, Flow Designer and IntegrationHub.
• Understanding of ServiceNow Discovery, CMDB structure, and SAM-related integrations.
• Retail project experience is a strong plus.

Contact [e-mail] for more info.