ServiceNow IRM Technical

Darwin Recruitment GmbH; Frankfurt; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

A dynamic consultancy is seeking a ServiceNow IRM Technical Consultant in Frankfurt to lead the customization and implementation of ServiceNow’s Integrated Risk Management solutions. The consultant will work collaboratively to design robust risk, compliance, and audit workflows tailored to client needs, leveraging strong technical knowledge of ServiceNow and relevant regulatory standards. Ideal candidates should possess substantial experience in ServiceNow IRM, scripting proficiency, and the ability to bridge compliance requirements with technical solutions.

Qualifikationen

• Strong experience with ServiceNow IRM or GRC implementations.
• Proficiency in ServiceNow scripting and configuration.
• Familiarity with regulatory standards (ISO 27001, NIST, GDPR, SOX, etc.)

Aufgaben

• Design, configure, and implement ServiceNow IRM modules.
• Customize and extend IRM applications using ServiceNow platform capabilities.
• Collaborate with technical teams and deliver scalable risk solutions.

Kenntnisse

ServiceNow IRM

JavaScript

Compliance Knowledge

Risk Management

Audit Management

Jobbeschreibung

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Job Description:

We are seeking a ServiceNow IRM Technical Consultant to support the implementation and customization of ServiceNow’s Integrated Risk Management (IRM) solutions. You will play a key role in delivering robust risk, compliance, and audit workflows for our clients, leveraging your technical expertise in the ServiceNow platform and deep understanding of GRC/IRM processes.

Key Responsibilities:

* Design, configure, and implement ServiceNow IRM modules including:

* Policy and Compliance Management
* Risk Management
* Audit Management
* Vendor Risk Management
* Business Continuity Management (BCM)

* Customize and extend IRM applications using ServiceNow platform capabilities (Flow Designer, Business Rules, Script Includes, UI Policies, etc.)
* Gather and analyze business requirements from stakeholders
* Build and maintain dashboards, risk indicators (KRIs), and automated workflows
* Ensure alignment with ServiceNow best practices and CSDM (Common Service Data Model)
* Collaborate with technical teams, process owners, and compliance teams to deliver scalable risk solutions
* Support UAT, go-live, and post-implementation enhancements
* Create technical documentation and knowledge transfer materials

Required Qualifications:

* Strong experience with ServiceNow IRM or GRC implementations
* Proficiency in ServiceNow scripting (JavaScript, Glide API) and configuration
* Hands-on experience with one or more of the following modules: Policy & Compliance, Risk Management, Audit, Vendor Risk
* Familiarity with regulatory standards (ISO 27001, NIST, GDPR, SOX, etc.)
* Understanding of risk and control frameworks and business processes
* Ability to translate compliance and risk needs into technical solutions
* Fluent in English (German a strong plus)

Preferred Qualifications:

* ServiceNow Certified Implementation Specialist – GRC/IRM
* ServiceNow Certified System Administrator (CSA)
* Experience with CSDM, CMDB, and integration with other ServiceNow modules (e.g., SecOps, ITSM)
* Previous consulting or partner-side experience is a plus
* Experience working with enterprise clients in regulated industries (finance, pharma, energy, etc.)

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.