ServiceNow Engagement Manager

Alldus International Consulting Ltd; Lautzenhausen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An innovative global IT organization is seeking a German-speaking ServiceNow Engagement Manager to lead enterprise-level transformation programs. In this strategic role, you will be the primary contact for all ServiceNow initiatives, overseeing complex multi-project environments and ensuring effective stakeholder communication. Your expertise in Agile methodologies and experience with SAFe frameworks will be crucial in delivering scalable solutions for high-profile clients. This opportunity offers a chance to make a significant impact in a dynamic and collaborative environment, perfect for those looking to drive change in the IT landscape.

Qualifikationen

• Fluency in German is essential for effective communication.
• Extensive experience in managing complex ServiceNow programs is required.

Aufgaben

• Serve as the primary liaison for all ServiceNow initiatives.
• Oversee multiple parallel projects ensuring strategic alignment.

Kenntnisse

Fluency in German

ServiceNow program management

Stakeholder engagement

Strategic communication

Agile methodologies

SAFe frameworks

Jobbeschreibung

Our client, a global IT organization, are hiring a German-speaking ServiceNow Engagement Manager to join their team on a contract basis in Germany. The successful candidate will serve as a strategic leader, driving enterprise-level transformation programs for high-profile clients.

Responsibilities

• Serve as the primary liaison for all ServiceNow initiatives for their client, a leading retail company.
• Oversee and coordinate multiple parallel projects, encompassing both ServiceNow-driven and partner-led efforts.
• Ensure strategic alignment by managing communication across all stakeholders and project streams.
• Design and maintain detailed solution roadmaps and implementation strategies, factoring in dependencies and business needs.
• Facilitate effective governance through structured meetings, steering committees and cross-program collaboration.
• Provide robust technical oversight to enable scalable, end-to-end delivery through your experience with Agile methodologies and SAFe.

Skillset

• Fluency in German, both written and spoken is required.
• Extensive experience managing complex, multi-project ServiceNow programs.
• Exceptional skills in stakeholder engagement and strategic communication.
• Track record of successfully leading end-to-end project delivery in large-scale enterprise environments.
• Solid understanding of Agile methodologies, with a strong preference for experience in SAFe frameworks.