ServiceNow Administrator/Developer

Cambridge International Systems, Inc.; Rheinland-Pfalz; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A technology solutions company based in Kaiserslautern is looking for a ServiceNow Administrator/Developer. The role involves designing and implementing ServiceNow products, requiring several years of relevant experience and DoD clearance. You'll be part of a solution-oriented team contributing to enterprise services, offering benefits like relocation assistance and competitive pay.

Leistungen

Medical, dental, vision insurance

401(k) matching

Paid time off

Generous tuition assistance

Performance-based bonuses

Qualifikationen

• Three years of experience with at least two ServiceNow modules.
• Proficient in using computers and relevant tools.
• Must possess an active DoD Secret security clearance.

Aufgaben

• Design and implement ServiceNow based products.
• Provide technical consultation and deploy solutions.
• Guide stakeholder understanding of IT Services lifecycle.
• Design service catalog items as per customer requirements.

Kenntnisse

JavaScript

Angular scripting

ServiceNow ITSM

ServiceNow ITOM

ServiceNow ITBM

ServiceNow SAM

Ausbildung

Certifications in ITIL Foundations

ServiceNow Fundamentals

CMDB Fundamentals

Jobbeschreibung

Overview

When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles!

Cambridge International Systems, Inc. has a full-time ServiceNow Administrator/Developer opportunity available based in Kaiserslautern, Germany (Patch Barracks).

Qualified candidates for this job must possess a current DoD Secret security clearance and be eligible for DoD Top Secret clearance, NATO Indoctrination, and meet TESA accreditation requirements. TESA Certification allows employees to be tax exempt for both Germany and US, in addition to other great perks. Employees may be eligible for relocation reimbursement, housing allowance, COLA and school reimbursement for dependents.

Role Responsibilities

• Become part of a solution-oriented team designing and implementing ServiceNow based products in a dynamic environment.
• Contribute to the overall success of an Enterprise ServiceNow implementation by providing technical consultation, receiving requirements, developing and deploying solutions across a wide variety of directorate level organizations using ServiceNow’s Implementation Methodology (SIM).
• Guide stakeholder understanding and expectations of the IT Services lifecycle while encouraging Now platform use through outreach and training.
• The Government requires ServiceNow Software Developers to support the increased requirements across the command as well as the decision to automate several additional IT management processes and databases.
• Design, develop, code, test, and debug new software products, and/or make significant enhancements to existing ServiceNow modules.
• Possess experience in ServiceNow ITSM, ITOM, ITBM, and/or SAM; contribute to design and maintenance tasks as outlined below.
• Design service catalog items in accordance with customer requirements; publish and maintain service catalog items; create and maintain service portal pages and content; manage customer experiences via portals, pages, and items.
• Manage user experiences within the Now platform via homepages, dashboards, and workflows; create and maintain application and technical services; manage core foundation data, tables & columns, and configuration item (CI) classes; create and maintain CI relationship data.
• Accurately create, test, and manage update sets in a high paced environment; use best business practices to configure tables, forms, and workflows.
• Consult on the creation and modification of business processes based on knowledge of the Now platform.

Required Qualifications

• Three years of experience with at least two ServiceNow ITSM, ITOM, ITBM, and/or SAM.
• Experience with JavaScript and Angular scripting.
• Certifications in ITIL Foundations, ServiceNow Fundamentals, CMDB Fundamentals, ITSM.
• Proficient in using different technologies such as computers and other tools and systems pertinent to the position.
• Must possess an active DoD Secret security clearance.

Desired Qualifications

• Experience with Vancouver.
• ITIL Release, Control, and Validation.
• ServiceNow Certified System Administrator.
• HTML/CSS experience.
• SOAP and REST API experience.

Travel Requirements

• Active Passport.
• In rare occasions, overnight travel may be required.

Physical Environment and Working Conditions

Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements. If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location.

Office setting:

• Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday.
• Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc.
• May be required to travel short distances to offices/conference rooms and buildings on site.

Benefits and Perks

Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below:

• Medical, dental, vision, Life/AD&D/STD/LTD insurance
• 401(k) matching and immediate vesting
• Paid time off and holidays
• Generous tuition & training assistance program
• Relocation assistance
• Sign-on bonuses
• Referral bonuses
• Performance-based bonuses
• Community involvement & outreach
• Wellness program
• Employee Assistance Program (EAP)
• Tickets at Work

Refer to a Friend

If you know someone who may be interested, please share this posting. We are a growing team and there may be more opportunities like this one here at Cambridge International Systems!

More About Us

At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.

If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit https://cbridgeinc.com/accessibility/ for information on how to request assistance.

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