Service Technician, Frankfurt (m/f/d)

Lucid Motors; Frankfurt; Hybrid; EUR 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Equity program

Job summary

Lucid Motors is seeking a Service Technician to diagnose, maintain, and repair our BEV fleet. You will work with high voltage and low voltage systems, documenting all interactions with customer vehicles and collaborating with the mobile service team.

The role requires relevant BEV service experience, strong problem-solving, and excellent written and verbal communication in German and English. A valid driver's license is mandatory, with hybrid on-site and field work where needed.

Qualifications

• Relevant professional experience in BEV diagnostics/repair
• Knowledge of high and low voltage automotive systems
• Strong communication skills in English and German
• Creative problem-solving in a fast-paced environment
• Attention to detail and customer focus
• Willingness to support mobile service operations
• Proficiency with basic software (MS Office) and learning DMS software

Responsibilities

• Diagnose, maintain, and repair Lucid Motors vehicles
• Share technical knowledge with team and train others
• Document service interactions using appropriate software
• Stay updated on high voltage and automotive electrical systems
• Coordinate with service team and managers for efficient workflows
• Follow procedures for repairing orders and service reports

Skills

High voltage knowledge

EV drives

Communication skills

Problem solving

Detail orientation

Mobile service readiness

Office software

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We are looking for Service Technicians with extensive knowledge in diagnosing, maintaining, and repairing Battery Electric Vehicles (BEVs). Ideal candidates will demonstrate an "anything is possible" attitude and approach their work with drive and determination. You have a good track record working with BEVs, learn quickly, strive for perfection, and enjoy operating in a fast-paced environment, then we would like to hear from you.

The Role

• Diagnosis, maintenance, and repair of Lucid Motors vehicles
• Demonstrate and impart learned technical skills and knowledge to others
• Working effectively with the appropriate software to properly and fully document all interactions with customer vehicles
• Maintaining a high level of knowledge of high voltage and general automotive electrical systems
• Communicate and collaborate efficiently with other service team members (e.g. consultants, managers, etc.)
• Follow the correct procedures for documenting repair orders

Requirements

• Relevant professional experience
• Knowledge of high voltage systems, low voltage systems, and electric vehicle drives
• Ability to work on the go and support the mobile service team when needed
• Experience in repairing premium vehicles
• Creative problem-solving and quick thinking in a hectic, fast-paced environment
• Attention to detail and passion for positive customer experiences
• Ability to work remotely and support the mobile service team when needed
• Passion for sustainable means of transport and changing the automotive industry
• Ability to demonstrate and communicate learned technical skills and knowledge to others
• Excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Must have a valid driver's license
• Fluent in German and English

Advantageous

• Previous experience with the diagnosis and repair of electric vehicles
• Previous OEM Master Technician certification
• Training in the field of high voltage, airbags and air conditioning.

Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with European data protection laws, and candidates will be informed and asked to provide consent before the check is conducted.

Compensation & Benefits

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions.

Candidate Data Privacy

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.