Service Technician Electrical/IT/Network Technology (m/f/d)

aconnic; Chemnitz; Hybrid; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An innovative telecommunications company seeks a Service Technician to support installations and troubleshooting for clients. This role involves working with various routers, managing logistics, and providing outstanding customer service. With a focus on secure and sustainable digitalization, this company offers flexible working hours and opportunities for professional growth. Join a forward-thinking team dedicated to excellence and innovation in the telecommunications industry.

Leistungen

Flexible working hours

Remote work options

Internal and external training support

Possibility to take a sabbatical

Health management initiatives

Employee cafeteria

Food subsidies

Free drinks

Dedicated employee parking space

Social intranet

Qualifikationen

• Completed training as an electrician/installer or IT systems electronics technician.
• Knowledge of IP routing/switching and customer service skills.

Aufgaben

• Installations and troubleshooting for business and private customers.
• Perform measurements and commission data lines such as SDSL and ADSL.

Kenntnisse

IP routing/switching

IP transport

WLAN

VoIP

Customer service

Ausbildung

Training as electrician/installer

IT systems electronics technician

Tools

Cisco routers

Huawei routers

Juniper routers

Thomson routers

Infinera routers

Jobbeschreibung

Service Technician Electrical/IT/Network Technology (m/f/d)

Location: Hartmannsdorf

Type: Full-time, Permanent, Immediate start

Posted on: July 19, 2024

About aconnic

aconnic is an international telecommunications company specializing in hardware, software, and service solutions. With headquarters in Germany and locations worldwide, our goal is to enable secure, energy-efficient, and sustainable digitalization. We pride ourselves on our complete value chain, from research and development to supply chain and customer service. Our satisfied clients include Deutsche Telekom, Orange, Telecom Italia, A1 Telekom Austria, and América Móvil in Mexico. Listed on the German stock exchange since 2006, we have 250 employees across eight countries, generating a turnover of around 60 million euros with an annual growth rate of 20%.

Your Mission

1. Installations and troubleshooting for business and private customers.
2. Perform measurements and commission data lines such as SDSL, ADSL, E1, ATM, STM1.
3. Install, configure, and commission routers from manufacturers like Cisco, Huawei, Juniper, Thomson, and Infinera.
4. Maintain and support digital advertising displays, power supply systems, and IT equipment.
5. Coordinate deployment, logistics, and equipment management.
6. Provide first-class customer service, including on-call support.

Your Profile

1. Completed training as an electrician/installer or IT systems electronics technician, or several years of relevant experience.
2. Class B driving license.
3. Willingness to perform regular on-call duties.
4. Knowledge of IP routing/switching, IP transport, WLAN, and VoIP is preferred.
5. Customer-oriented, courteous, and reliable in dealings with clients.
6. High commitment, independence, and sense of responsibility.

Our Benefits

Enjoy a secure job with growth opportunities, flat hierarchies, and an appreciative work environment, including:

• Flexible working hours and options for remote work for work-life balance.
• Support for internal and external training to foster growth.
• Possibility to take a sabbatical.
• Health management initiatives, such as in-house massage services.
• Employee cafeteria, food subsidies, and free drinks.
• Dedicated employee parking space.
• Social intranet to stay connected and updated.

Our Vision

aconnic aims to lead in sustainable digitalization worldwide, from our innovative research and development to our comprehensive service offerings. We are proud of our global client base and our commitment to growth and sustainability.

We value diversity and inclusion, welcoming applications from all backgrounds. Join us and be part of our success story!