Service Technician

Spellman High Voltage Electronics Corporation; Bochum; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading corporation in high voltage electronics is looking for a technician with a strong electrical engineering background. The successful candidate will provide customer service, conduct fault analysis, and manage testing and assembly activities. Join a team that powers progress in various advanced technologies.

Qualifikationen

• At least 3 years of professional experience in testing, development, assembly, or service.

Aufgaben

• Customer service and support.
• Fault analysis and complaint processing.
• Testing and configuration of replacement generators.

Kenntnisse

Customer Service

Fault Analysis

Testing and Configuration

Assembly

Documentation

Ausbildung

State-certified technician in electrical engineering

BA in electrical engineering

Jobbeschreibung

Spellman High Voltage Electronics Corporation, a family-owned business for over 75 years, takes pride in powering progress in health, security, and quality of life. We are key partners with the world’s leading medical devices, semiconductor, scientific analytics, and industrial systems manufacturers. When they want to push the limits of what’s possible with high voltage applications, they turn to us to make it happen.

While Spellman is not a household name, our products are used to make and often power many of the most advanced technologies that make modern life possible. With design and manufacturing sites in North America, Europe, and Asia, we have become the preferred provider of high voltage power solutions for OEMs pushing the boundaries of technology around the world by designing and producing the products they need to power progress.

The service and repair of products returned by customers for repair, reconfiguration, updates, fault finding, root cause analysis, and rework. Ensuring appropriate corrective actions are introduced to prevent failure reoccurrences.

Key responsibilities :

1. Customer service and support
2. Complaint processing and documentation
3. Fault analysis
4. Testing and configuration of replacement generators and components
5. Assembly of systems
6. Support and advice on the use of the Spellman product range
7. Contact person for technical service enquiries from our customers
8. Reporting of frequently occurring faults to Quality and Engineering
9. Returns and contaminated products
10. Repair and maintenance
11. Complaints
12. Training of customers and sales partners (service technicians)
13. Provision and configuration of spare parts
14. Documentation of service activities, including adaptation of the product creation file (DHR)
15. Decision on utilization / scrapping of customer returns (generators, circuit boards, components)

Qualification / experience :

1. State-certified / recognized technician specializing in electrical engineering or equivalent / higher qualification
2. BA in electrical engineering, mechatronics engineering, or comparable training
3. At least 3 years of professional experience in testing, development, assembly, or service