Service Sales Manager - Programs (European Service Centers)

Cessna Aircraft Company; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading company in private aviation seeks a Service Sales Manager - Programs to sell maintenance solutions for its aircraft. The role demands strong communication skills and a customer-centric approach, focusing on proactive sales strategies and the management of customer relationships. Successful candidates will have a background in business or aviation, along with relevant sales experience.

Qualifikationen

• Bachelor’s degree in Business or related field.
• Minimum 3 years in sales/marketing.
• Strong communication and relationship-building skills.

Aufgaben

• Sell ProAdvantage products to aircraft owners and operators.
• Track transactions and seek sales opportunities.
• Build proposals and manage contracts for customer enrollments.

Kenntnisse

Communication

Sales

Marketing

Ausbildung

Bachelor’s degree in Business, Aviation Management, or related discipline

Tools

Salesforce.com

Microsoft Office Suite

Jobbeschreibung

Job Description - Service Sales Manager - Programs (European Service Centers) (332924)

Job Number:

332924

Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success.

JOB SUMMARY:

The Service Sales Manager - Programs will be responsible for selling ProAdvantage products to current and prospective owners and operators of Textron Aviation aircraft. ProAdvantage is Textron Aviation’s cost per flight hour maintenance program for Citation, Hawker, King Air, and Caravans. This role involves managing new enrollments, upselling, and contract transfers. The position can be located at any of these European Service Centers: Düsseldorf, Paris, Prague, Stuttgart, Valencia, and Zurich.

JOB RESPONSIBILITIES:

• Focus on selling ProAdvantage products to customers owning or purchasing Textron Aviation products including Cessna Citation, Caravan, King Air, and Hawker aircraft.
• Track aircraft transactions within the territory and market ProAdvantage early in the process.
• Research and identify potential sales opportunities using reports and tools. Actively seek cross-sell and up-sell opportunities. Pursue leads provided by employees and satisfied customers.
• Use marketing techniques such as hosting Service Center visits, telemarketing, customer engagement events, and written correspondence. Maintain a customer database.
• Build proposals, calculate enrollment fees, draft contracts, request open account, and coordinate documents for new customer enrollment.
• Identify opportunities to upsell new programs to existing customers, such as Protech/Labor programs.
• Process customer requests for Program termination due to aircraft sale, ensuring continued ProAdvantage enrollment for new buyers.
• Transfer ProAdvantage contracts to new aircraft buyers and attempt to upsell additional products.
• Track used aircraft sales/deliveries, ensure proper documentation with new buyers, and prospect for ProAdvantage opportunities on non-enrolled aircraft.
• Manage Contract Assignments and engine upgrades/conversions.

EDUCATION/EXPERIENCE:

• Bachelor’s degree in Business, Aviation Management, or related discipline.
• Minimum 3 years of sales and/or marketing experience.

QUALIFICATIONS:

• Experience with Salesforce.com and the Microsoft Office suite.
• Professional appearance and demeanor.
• Ability to work autonomously to achieve marketing strategies and sales goals.
• Strong communication skills, both written and oral, to build relationships with aircraft owners, operators, maintenance directors, and brokers.
• Willingness to travel at least 50% of the time across markets.
• A&P or Pilot license preferred.

Primary Location

Germany

Other Locations