Service & Production Engineer (m/f/d)

Job Description

Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy and nanoanalysis, as well as in industrial and cleantech research, and next-gen semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

We are looking for a

Service & Production Engineer (m/f/d)

to strengthen the IT solutions and support team at Luxendo GmbH in Heidelberg, Germany.

Our products, the HIVE as well as high-end workstations for research instrumentation, are unique solutions designed to provide researchers with cutting-edge IT infrastructure without requiring expert knowledge. The HIVE serves as a high-speed centralized data repository, eliminating the need to constantly move or duplicate datasets in processing and analysis workflows. Its modular design integrates high-speed processing, visualization, remote access, project management, flexibility, data security, scalability, and ease of use in one unit. For more information, visit bruker.com/hive. Our microscope solutions, on the other hand, require high-end workstations for the acquisition and first-level processing of image data. See bruker.com/light-sheet and bruker.com/im.

Responsibilities:

• Manufacture of customized server and workstation solutions
• Deployment and configuration of Windows Server
• Testing the installation via script / PowerShell
• Create and manage operating system images
• End user support through email and phone (1st and 2nd level support)
• Integrate HIVEs and other IT solutions with local IT networks
• Write and maintain documentation
• Process warranty cases
• Installation, support and service remote and at customer sites (travel up to 10 %)

Requirements:

• Completed studies in the field of computer science/business informatics, Fachinformatiker, or equivalent experience
• Proficiency in Windows system administration and Windows Server management
• Strong IT support experience
• Experience in operating network infrastructures
• Experience in backup systems and data recovery
• Ability to write scripts (e.g. Bash, CMD, PowerShell) is a plus
• Linux knowledge is an advantage
• Relevant degrees or certifications are a plus
• Fluent communication skills in English, both written and verbal; German knowledge is an advantage

What We Offer:

• Highly motivated and open-minded colleagues in innovative, agile teams, as well as an international, collaborative working environment
• Close cooperation with various departments

JBRP1_DE