Service Manager - Software lifecycle management (f/m/d)

EY Corporate Solutions GmbH & Co. KG; Berlin; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Flexible and inclusive working environment

Training and development opportunities

Steep learning curve

Zusammenfassung

IT-Systemhaus der Bundesagentur für Arbeit in Berlin is looking for a Service Manager - Software Lifecycle Management to oversee software releases and support development processes. The ideal candidate will hold a Bachelor’s degree and have at least 2 years of experience in technology infrastructure or project/service management.

You will work in a collaborative environment, managing software solutions for regulated clients and ensuring high-quality customer service.

We value diversity and offer training and development opportunities for future growth.

Qualifikationen

• Minimum of 2 years of experience in technology infrastructure or project/service management.
• Familiarity with code-based documentation formats.
• Ability to communicate effectively in German and English.

Aufgaben

• Manage software releases following client requirements.
• Support both internal and external processes in software development.
• Assist project teams in managing DevSecOps-based deliveries.
• Ensure proper documentation for regulated clients in Germany.
• Provide excellent customer service to clients and stakeholders.

Kenntnisse

Software development

Project management

CI/CD knowledge

Excellent communication

Agile mindset

Ausbildung

Bachelor’s degree in Business, Engineering, IT, Science, or a related field

Jobbeschreibung

Service Manager - Software Lifecycle Management (f/m/d)

Requisition ID: 1718083

Arbeitsort

Berlin

Tasks & Responsibilities

• Manage software releases in compliance with client requirements.
• Support the software development team with internal and external processes.
• Support the project team in managing the complex ecosystem of DevSecOps-based deliveries.
• Provide excellent customer service to clients and stakeholders.
• Ensure the delivery of software solutions to regulated (e.g. gematik) clients in Germany, including proper documentation.

Qualifications

• Bachelor’s degree in Business, Engineering, IT, Science, or a related technical field, with a minimum of 2 years of experience in technology infrastructure and/or project/service management.
• Experience in software development and familiarity with CI/CD-driven products, as well as experience with code-based documentation (e.g. .md rather than .pptx).
• Excellent written and verbal communication skills in German and English.
• Agile mindset: flexible, adaptable.
• Curious and ambitious, focusing on opportunities.
• Collaborative, values diverse perspectives.

Benefits

At EY, you will work in high-performing, interdisciplinary teams with innovative technologies. We support you in various life situations with a flexible and inclusive working environment. Inspiring colleagues as well as training and development opportunities both on and off the job will empower you to grow and develop skills for the future. We guarantee a steep learning curve. We encourage diversity and welcome all applications.