Service Excellence Project Manager – Mission 30 Services (m/f/d)

GEA Group; Düsseldorf; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading company in engineering is seeking a Service Excellence Project Manager to drive transformation initiatives in global services. The role involves leading strategic programs, optimizing service operations, and influencing significant change within a multicultural environment. Ideal candidates have a degree in business/engineering and experience in project management, with a collaborative mindset and communication skills to thrive in an international setting.

Leistungen

Opportunity for career growth

Working with senior leadership

Impactful global transformation initiatives

Qualifikationen

• 3+ years of experience in project or program management.
• Strong understanding of service business models and KPIs.
• Proven track record in leading cross-functional initiatives.

Aufgaben

• Lead strategic programs with clear KPIs and milestones.
• Collaborate with senior leaders for cohesive execution.
• Establish global mechanisms for knowledge sharing.

Kenntnisse

Project Management

Change Management

Stakeholder Engagement

Collaboration

Operational Excellence

Ausbildung

Degree in Business, Engineering, or related field

Tools

PMP

Agile

Lean Six Sigma

Jobbeschreibung

GEA – Engineering for a Better World
GEA is one of the world’s largest systems suppliers for the food, beverage, and pharmaceutical industries. Our portfolio includes machinery and plants, advanced process technology, components, and comprehensive service solutions. Across a wide range of industries, our innovations help make production processes more sustainable and efficient—worldwide.

Your Mission: Drive Service Transformation at a Global Scale
Are you passionate about strategic transformation and operational excellence in a global service environment? Join us as a Service Excellence Project Manager and take the lead in our Mission 30 (M30) Services initiative. Based in Sarstedt or Düsseldorf (Germany) or Søborg (Denmark), you’ll play a key role in accelerating growth, boosting profitability, and delivering world-class service across our international operations.

Responsibilities / Tasks

What You’ll Do

• Lead Strategic Programs:Turn high-level goals into actionable workstreams with clear KPIs and milestones.
• Align Stakeholders:Collaborate with senior leaders across divisions, regions, and corporate functions to ensure cohesive execution.
• Shape the Operating Rhythm:Design and manage key events, reviews, and governance forums to keep our transformation on track.
• Promote Best Practices:Establish global mechanisms for knowledge sharing and innovation adoption.
• Optimize Service Operations:Ensure our service delivery model is efficient, scalable, and aligned with business needs.

Your Profile / Qualifications

What You Bring

• A degree in Business, Engineering, or a related field (Master’s preferred).
• 3+ years of experience in project or program management, ideally in a global services or industrial environment.
• A proven track record of leading complex, cross-functional initiatives with measurable outcomes.
• Strong understanding of service business models, KPIs, and operational excellence frameworks.
• Excellent communication, stakeholder engagement, and change management skills.
• Familiarity with project management methodologies (e.g., PMP, Agile, Lean Six Sigma).
• A collaborative mindset and the ability to thrive in a fast-paced, multicultural setting.

Why You’ll Love Working with Us

• Be a key driver in a high-impact global transformation initiative.
• Collaborate closely with senior leadership and international teams.
• Make a tangible difference in how we deliver value to our customers.
• Grow your career in a forward-thinking, innovation-driven organization.

For reasons of readability, no gender-specific differentiation is made in the job advertisement. However, the job advertisement is explicitly aimed at all persons, regardless of gender or lack thereof.

Did we spark your interest?
Then please click apply above to access our guided application process.