Service Engineer

AMETEK, Inc.; Kleve; Vor Ort; EUR 34.000 - 69.000; Vollzeit

Zusammenfassung

An established industry player is seeking a solutions-oriented individual to tackle technical challenges and enhance customer satisfaction. This role involves proactive communication with stakeholders, attending to service requests, and providing support remotely. Candidates should possess a degree in Electronics, Electrical, or Instrumentation and have at least 1-2 years of service experience in industrial technology. The position requires travel within the West region and occasional trips to Germany for training. Join a company committed to making a safer and more productive world through innovative technology solutions.

Qualifikationen

• 1-2 years of service experience with industrial analytical technology preferred.
• Ability to work alone and travel widely for training and service visits.

Aufgaben

• Proactively communicate with customers for service visits and support.
• Attend breakdown complaints and provide remote assistance as needed.

Kenntnisse

Problem-solving

Communication Skills

Negotiation Skills

Multi-tasking

Ausbildung

Graduate or Diploma Engineer - Electronics

Graduate or Diploma Engineer - Electrical

Graduate or Diploma Engineer - Instrumentation

Tools

Basic Email Software

Excel

Jobbeschreibung

You are a solutions-oriented person with enthusiasm to face technical challenges, diagnose & solve problems, and continuously improve customer satisfaction.

Communication:

• You are proactive in communicating with all customer stakeholders to schedule & execute service visits with punctuality. You also easily connect with internal colleagues and factory team with a sense of urgency to resolve issues.
• You are committed to attending breakdown complaints even during off work hours and provide prompt responses, offering support remotely as and when required.
• You are extremely professional & courteous with your verbal and written communication. You have experience with basic email software and Excel.
• You are a self-motivated technologist with a passion to travel widely, ability to work alone, and interest in continuous learning and self-development to improve your technical skills. You are keen to attend all training programs you are nominated to attend.

Requirements:

• Graduate or Diploma Engineer - Electronics / Electrical / Instrumentation
• Min 1 to 2 years of prior service experience with any industrial analytical technology provider is preferred. Multi-tasking & negotiation skills are preferred.
• The role requires working inside industrial manufacturing sites, including shifting and lifting instruments.
• Travel is mainly within the West region (Maharashtra, Gujarat, Madhya Pradesh) but you may also be required to travel anywhere across India as and when required and to the factory in Germany for training as and when nominated.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues in 35 countries, grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.