Service-Desk Engineer

Career Management GmbH; Düsseldorf; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

An IT company in Düsseldorf is seeking a Service-Desk Engineer to provide exceptional support to end users and manage Windows Active Directory. The ideal candidate will have strong skills in German and English, along with experience in help-desk environments. This full-time role offers 30 days of vacation, a central office location, and attractive development opportunities.

Leistungen

30 days of vacation

Travel allowance

Attractive development opportunities

Qualifikationen

• 2-3 years of experience in working at a help-desk environment.
• Experience providing 1st line support.
• Experience in desktop support for Windows-based applications.

Aufgaben

• Provide exceptional support to end users.
• Support and administer Windows Active Directory, including DHCP, DNS.
• Deploy Windows updates and patches across the network.

Kenntnisse

Native to advanced German skills

Advanced English skills

Basic networking and troubleshooting

Experience in PC imaging and new user setups

1st line support experience

Jobbeschreibung

Overview

デュッセルドルフにある日系IT企業で、Service-Desk Engineerを募集しております。

Responsibilities

• Provide exceptional support to end users.
• Support and administer Windows Active Directory, including DHCP, DNS, MDT, and print servers.
• Deploy Windows updates and patches across the network.
• Support and manage smart devices (iPhone and iPad).
• Provide support for the 3CX telephony system.
• Manage and maintain several small customer-facing applications.
• Oversee and maintain conference systems and perform network troubleshooting.
• Conduct detailed issue analysis and prepare comprehensive reports.
• Manage and resolve tickets assigned by the team.

Qualifications

• Native to advanced German skills and advanced English skills are required. Japanese language ability is a plus.
• 2-3 Years’ experience in working at help-desk environment.
• Experience providing 1st line support
• Experience in PC imaging and new user setups.
• Experience in basic networking and troubleshooting, TCP/IP, DNS and DHCP.
• Desktop Support for Windows based applications.

Benefits & Details

• 30 days of vacation
• Full-time employment
• Travel allowance
• International team with many opportunities to use your language skills
• Dynamic and international working environment
• Wide range of tasks
• Office in central downtown Düsseldorf
• Attractive development opportunities

We look forward to hearing from you!

Your Career Management Team