Service Delivery Manager - Managed Service Provider

Hamilton Barnes Associates Limited; Regensburg; Vor Ort; EUR 60.000; Vollzeit

Zusammenfassung

A reputable Managed Service Provider is seeking a permanent Service Delivery Manager to join their team. This role involves overseeing service management, maintaining client relationships, and managing resources across various locations in Germany, Netherlands, and the UK. The ideal candidate will have ITIL certification and a strong background in service management, particularly within the education sector.

Leistungen

Health insurance

Dental coverage

Annual Leave

Paid Certifications

Qualifikationen

• Experience in service management is required.
• Background in working with Managed Service Providers (MSPs) is necessary.
• 2+ years of management experience preferred.

Aufgaben

• Oversee service management and maintain client relationships.
• Travel to customer sites and handle financial management.
• Implement and manage processes efficiently.

Kenntnisse

ITIL certification

Supplier management skills

Strong IT knowledge

Jobbeschreibung

Our client, a reputable Managed Service Provider (MSP) serving the public & the private sector, offers a variety of IT solutions. They are currently seeking a permanent Service Delivery Manager to join their team. They have offices across Germany, Netherlands & the UK!

Responsibilities:

• Travel to customer sites
• Oversee service management
• Maintain client relationships
• Manage resources
• Handle financial management
• Implement and manage processes

Required Skills/Experience:

• ITIL certification
• Experience in service management
• Background in working with MSPs
• Supplier management skills
• Experience in the education sector
• Strong IT knowledge
• 2+ years of management experience

Benefits:

• Health insurance
• Dental coverage
• Annual Leave
• Paid Certifications

Salary:

• €60,000 per annum

Apply now if you're interested!