Service Delivery Manager (Fully Remote)

Bswift; Deutschland; Remote; EUR 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health benefits

Remote-first culture

Career development

Zusammenfassung

bswift is seeking a seasoned professional to manage client site implementation and ongoing maintenance, ensuring configuration quality and successful delivery. You will collaborate with internal bswift teams to meet client milestones and quickly resolve issues.

The role emphasizes process improvements and mentoring teammates, leveraging over five years of client-facing work and at least two years in project management, with strong Excel proficiency and familiarity with benefits platforms.

Qualifikationen

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of client-facing experience and 2+ years of project management.
• Proficiency in Microsoft Excel and benefits administration platforms.

Aufgaben

• Manage client site implementation and maintenance, including configuration and quality assurance.
• Partner with bswift teams to meet client deliverables and resolve issues.
• Drive process improvements and mentor team members.

Kenntnisse

Excel

Benefits platforms

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

• Manage client site implementation and maintenance, including configuration and quality assurance.
• Partner with bswift teams to meet client deliverables and resolve issues.
• Drive process improvements and mentor team members.

Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of client-facing experience and 2+ years of project management.
• Proficiency in Microsoft Excel and benefits administration platforms.

Why Join bswift:

• Comprehensive health benefits including health, dental, and vision.
• Flexible remote-first work environment with supportive culture.
• Opportunities for professional development and career growth.

Bswift

bswift is a leading benefits administration company that simplifies employee benefits with cloud-based technology. They have served thousands of companies and millions of people nationwide, with a culture that values excellence, accountability, and superior service.