Service Channel Manager (m/f/d)

Huawei; Düsseldorf; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Training opportunities across Europe

Job summary

Huawei in Düsseldorf is seeking a Service Channel Manager (m/f/d) to build and manage relationships with key channel partners, oversee partner certification, target breakdown, rebate follow-ups and PSI data management. You will monitor performance, analyze data, conduct root-cause analyses, and coordinate training sessions and marketing events with internal teams to drive strategic alignment with partners.

German work eligibility is required; fluent English is essential, and Mandarin or German

Qualifications

• 3-5 years of experience developing and managing channels.
• Excellent English skills at negotiation level; German or Mandarin is a plus.
• Strong relationship, communication, and presentation abilities.
• Analytical mindset with attention to detail and results-driven attitude.

Responsibilities

• Establish and develop relationships with key channel partners and support internal/external communication.
• Manage partner certification, target breakdown, performance checks, rebates, and PSI data.
• Track performance, analyze data reports, conduct root cause analyses, and propose solutions.
• Coordinate resources across teams to align with partners and organize training and marketing events.
• Handle other department- and channel-related tasks.

Skills

Channel management

Relationship management

Negotiation

English proficiency (negotiation level

Presentation skills

Analytical skills

Job description

About Huawei

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains - telecom networks, IT, smart devices, and cloud services - we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

At Huawei, innovation focuses on customer needs. We invest heavily in basic research, concentrating on technological breakthroughs that drive the world forward. With approximately 208,000 employees, we operate in more than 170 countries and regions.

Huawei's end-to-end portfolio of products, solutions and services are both competitive and secure. Through open collaboration with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes.

Job Title: Service Channel Manager (m/f/d)

Job Location: Düsseldorf, Germany

Main Responsibilities:

• Relationship Building: Establish and develop relationships with key channel partners, supporting both internal and external communication.
• Distribution Management: Manage partner certification, target breakdown, performance checks, BP reviews, rebate follow-up, and PSI data management.
• Performance Monitoring: Track and communicate performance and rebate-related results. Regularly monitor and analyze data reports, conduct root cause analyses, and identify solutions to resolve issues.
• Partner Development: Lead and coordinate company resources to achieve strategic alignment with partners, including the organization of training sessions and coordination of marketing events.
• Other Department- and Channel-Related Tasks.

Requirements:

• 3-5 years of experience in developing and managing channels.
• Excellent English skills at negotiation level; fluency in Mandarin Chinese or German is a plus.
• Excellent relationship management, communication, and presentation skills.
• Strong analytical skills, attention to detail, a success-oriented mindset, and high motivation.
• Experience in consumer electronics and PV industry channels is a plus.

What We Offer:

We offer you an exciting professional career in one of the leading and fastest growing multinational telecommunication companies, challenging work and a competitive salary package. Personal development is ensured through many training opportunities across Europe.

Important:

To be considered for this role, applicants must be eligible to work and live in Germany.

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