Service Assistant (m/f/d)

Porsche Center Dinslaken; Dinslaken; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading automotive service center in Germany is seeking a Service Assistant to manage service appointments, handle customer interactions, and ensure effective order processing. The ideal candidate will have completed commercial vocational training and possess strong organizational and communication skills, along with a good command of English. This role provides an exciting opportunity to join a successful team dedicated to customer satisfaction.

Qualifikationen

• Successfully completed commercial vocational training or a comparable qualification.
• Professional experience in the automotive industry or after-sales is an advantage.
• Good organizational skills and sense of responsibility.

Aufgaben

• Demand-oriented scheduling of service appointments and coordination of customer mobility.
• Responsibility for managing and monitoring the appointment schedule.
• Professional processing of orders and preparation of vehicle documents.

Kenntnisse

Confident use of MS Office

Good foreign language skills in English

Excellent communication skills

Ausbildung

Commercial vocational training or comparable qualification

Jobbeschreibung

Tasks

Here's your opportunity at Porsche.The Porsche Centers in the Lower Rhine region sell Porsche, one of the world's most successful sports car brands. Our goal is to continue this success in the future and provide our customers with optimal service. To strengthen our team, we are offering a position as aService Assistant (m/f/d)Your responsibilities:

Demand-oriented scheduling of service appointments and coordination of customer mobilityResponsibility for managing and monitoring the appointment scheduleOrder preparation and maintenance of customer and vehicle master dataAppointment preparation and professional processing of ordersPreparation of all vehicle documents for vehicle pickupRepresentative greeting and support of our customers at the reception of the Porsche Center

Requirements

Your qualifications:

Successfully completed commercial vocational training or a comparable qualificationProfessional experience in the automotive industry or after-sales is an advantageConfident use of MS OfficeWell-groomed appearanceClass B driver's licenseGood foreign language skills in English desirableExcellent communication skills, persuasiveness, and patience to respond appropriately to different customer types and situationsGood organizational skillsSense of responsibility, assertiveness, reliability, and initiativeFor more detail, salary and company information, use the apply link