Service Advisor (m/f/d)

Porsche Center Hagen; Hagen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A luxury automotive service center is looking for a Service Advisor (m/f/d) to enhance customer interactions and provide exceptional service. The ideal candidate will have a strong background in automotive service, excellent communication skills, and a passion for the brand. Responsibilities include managing customer dialogues, preparing cost estimates, and ensuring high-quality service. Join us at Porsche Center Hagen to drive success in automotive service.

Qualifikationen

• Several years of professional experience as a service advisor.
• Technical product and model knowledge desirable.
• Class B driving license required.

Aufgaben

• Conducting the dialog reception.
• Informing the customer about work to be performed on the vehicle.
• Actively selling services, parts, and accessories.

Kenntnisse

Strong teamwork and communication skills

High service orientation

Independent working style

Ausbildung

Technical vocational training

Tools

DMS

CRM

MS Office

Jobbeschreibung

Task

Here's your opportunity at Porsche.The Porsche Center Hagen sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success in the future and provide our customers with optimal service. To strengthen our team, we are offering a position as a

Service Advisor (m/f/d)

Conducting the dialog receptionInforming the customer about work to be performed on the vehicleActively selling services, parts, and accessoriesAdhering to the Porsche core service processPreparing a written cost estimateManaging the allocation of customer replacement vehiclesBuilding sustainable customer relationshipsEnsuring a seamless and professional service experience for the customer

Requirements

Successfully completed technical vocational training, preferably as an automotive mechatronics technician (m/f/d) or certified service advisor (m/f/d)Several years of professional experience as a service advisor (m/f/d)Technical product and model knowledge desirableIndependent, structured, and reliable working style as well as a high degree of commitmentStrong teamwork and communication skills as well as assertivenessHigh service orientation and fascination for the Porsche brandClass B driving licenseKnowledge of common IT applications such as B. DMS, CRM, MS Office, InternetFor more detail, salary and company information, use the apply link