Service Advisor for Motorhomes & Caravans (m/f/d)

schaffer-mobil, Wohnmobile GmbH; Dresden; On-site; EUR 35,000 - 50,000; Full time

Benefits offered by this job

Company pension plan

Attractive vacation conditions in employee motorhome

Health bonus

Job bike

Purchasing advantages with partners

Job summary

schaffer-mobil, Wohnmobile GmbH in Dresden is seeking a Service Advisor for Motorhomes and Caravans (m/f/d) to start as soon as possible. The role involves personal and telephone consultation with customers on high-quality accessories and managing workshop orders.

The ideal candidate will have technical training or commercial education, a Class B driver's license, and experience in the caravanning industry. Attractive conditions include continuous training and a company pension plan.

Qualifications

• Experience in the caravanning industry is preferred.
• Class B driver's license or higher required.
• Knowledge in current vehicle technology.

Responsibilities

• Consult with customers about high-quality accessories.
• Create orders and record service scope.
• Coordinate workshop orders and handle warranty cases.

Skills

Customer consultation

Organizational skills

Commercial skills

Technical knowledge in vehicle technology

Communication skills

High willingness to learn

Education

Technical training in the automotive industry or commercial training

Job description

Service Advisor for Motorhomes & Caravans (m/f/d)

schaffer-mobil in Dresden is looking for motivated employees and is seeking a service advisor for motorhomes and caravans (m/f/d) to start as soon as possible.

• Personal and telephone consultation for our caravanning customers on high-quality accessories (solar and satellite systems, air conditioning systems, and much more)
• Dialogue acceptance and order creation
• Recording the scope of service and repairs
• Coordination of workshop orders (order preparation, opening, and monitoring)
• Handling warranty and goodwill cases
• Final inspection of vehicles before delivery to the customer
• Technical training in the automotive industry or similar, or commercial training
• Knowledge of current vehicle technology and openness to innovative technologies
• Preferably experience in the caravanning industry and enthusiasm for mobile travel
• Commercial and PC skills
• Class B driver's license or higher
• Highly service- and solution-oriented
• Confident, customer-oriented, and persuasive manner
• High willingness to learn and perform
• Organizational skills, reliability, and team spirit
• Attractive conditions for your own vacation in the employee motorhome
• Continuous training measures and individual development
• Company pension plan
• Regular employee events and inter-company employee meetings
• Purchasing advantages with our partners & corporate benefits
• Health bonus
• Job bike

Have we sparked your interest?

If you are looking for a varied job and enjoy the leisure industry, please send us your detailed and complete application documents, stating your earliest possible starting date and salary expectations, by email to [e-mail] or via our application form.

We look forward to receiving your application!