Serbian/Croatian/Bosnian/Montenegrin Social Media Content Moderator (m/f/d)

Majorel Berlin GmbH, Betriebsstätte Berlin 1; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a leading company as a Content Moderator in Berlin, where you'll help ensure social media remains a safe space. This role offers flexible working hours, competitive pay, and a supportive work environment. Ideal for those fluent in Serbian, Croatian, Bosnian, or Montenegrian, and English. Enjoy perks like public transport tickets and career growth opportunities.

Leistungen

Company-sponsored public transport ticket

In-house resiliency support

Daily meal subsidies

Adjustable desks

Relaxation areas

Massage chairs

Gaming zones

Career growth opportunities

Qualifikationen

• EU citizenship or valid work permit for Germany required.
• Clean certificate of good conduct must be presented.

Aufgaben

• Evaluate user-generated reports for offensive content.
• Review, block, and delete content against community standards.
• Deliver high accuracy and quality.

Kenntnisse

Serbian

Croatian

Bosnian

Montenegrian

English

Jobbeschreibung

Role objective:

Content Moderators play a key role in shaping Social Media by ensuring that all posts are aligned with the respective community standards. Alongside 14 other markets, our established team of Western Balkans team in the vibrant city of Berlin is here to make sure that our partners Social Media platform remains an enjoyable place for all its users. Join our international team and help us make Social Media a safer place for everyone!

Location: Berlin
Working Hours: Part-time or full-time (4 weeks full-time training)
Start: Immediately available

Ideally, you have:

• Excellent Serbian/Croatian/Bosnian/Montenegrian & English language skills – no German needed!
• EU citizenship or a valid work permit for Germany
• High awareness of the cultural and political situation, noteworthy social issues, and popular trends in the market/region you will be supporting
• A clean, blank certificate of good conduct must be presented before starting work
• Ability to work in rotating shifts (24/7)

What’s in it for you:

• Compensation:
  • 2.668,50€monthly salary(40h/week) +150€ monthly individual performance bonus.
  • 40%shift bonus forSundays/public holidays.
  • 50%shift bonus fornight shifts (10 pm–6:30 am)

• Perks
  • No calls or emails:
    An exciting task in an innovative sector with no direct customer contact
  • Well-being & Support:
    Company-sponsored public transport ticket, in-house resiliency support and daily meal subsidies.
  • Modern Workspace:
    Adjustable desks, relaxation areas, massage chairs, gaming zones, and more.
  • Career Growth:
    The opportunity to grow and develop with TP– ourinternal promotions rate is over 90%!

*All amounts are stated as gross and will be prorated for part-time positions.

As a Content Moderator you will:

• Evaluate user-generated reports that flag offensive or disturbing postings based on our client's policies and guidelines
• Review, block and delete content that goes against our client’s community standards
• Commit to deliver a high standard of accuracy and quality at all times
• Have a direct influence on reducing hate, racism, bullying, cybercrimes and the spread of misinformation in online spaces

Welcome to TP German Speaking Market

Majorel is now TP- former Teleperformance. With the acquisition of Majorel by TP, we can now offer even more exceptional services in more locations worldwide than ever before.

TP is the world leader in Digital Business Process Outsourcing. With 500,000 employees worldwide, we provide exceptional customer service and satisfied end customers in over 170 markets. For our renowned clients from all industries.

TP is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.