Senior UX Researcher (f/m/x) - B2C- Autohero

AUTO1 Group GmbH; Berlin; Hybrid; EUR 50.000 - 75.000; Vollzeit

Zusammenfassung

A leading digital automotive platform is seeking a Senior UX Researcher to join their Marketing team in Berlin. The role involves driving user-centered insights and empowering stakeholders with actionable data, contributing to the optimization of the customer journey. The ideal candidate will have a solid background in UX research and be adept at various research methodologies.

Leistungen

Education program for online courses

30 days of vacation per year

Discounts on Autohero

Qualifikationen

• 3+ years of experience in UX or user research.
• Proficiency in qualitative and quantitative methods.
• Fluency in English and German.

Aufgaben

• Collaborate with teams to uncover user insights.
• Design and conduct user research and analyze results.
• Ensure research quality and maintain high standards.

Kenntnisse

User-centered research

Data analysis

Collaboration

Problem-solving

Tools

Tableau

Google Analytics

Jobbeschreibung

Senior UX Researcher (f/m/x) - B2C- Autohero

Company Description

We are seeking a skilled and passionate UX Researcher to join our dynamic Marketing department at AUTO1 Group. Our pioneering team of marketing experts leverages data-driven insights to run efficient performance marketing campaigns and enhance the customer journey. Operating all acquisition, marketing, and conversion optimization activities fully in-house provides you with the best environment for a steep learning curve. AUTO1 Group is Europe's leading digital automotive platform, revolutionizing the used car market with our well-known brands Autohero, wirkaufendeinauto.de, and AUTO1.com .

Your new Role

Drive user-centered insights: Collaborate closely with the Marketing, Product, and Design teams at AUTO1 to uncover actionable user insights that enable faster and more impactful decision-making.

Empower stakeholders with user understanding: Provide teams with clear, data-driven insights into user behaviors, needs, and pain points. Define, track, and communicate key UX metrics and KPIs to inform conversion and business strategies.

Facilitate access to user insights: Ensure conversion optimisation managers, product managers, and business stakeholders have easy access to well-structured research findings, fostering a user-centric culture across the organization.

Design and conduct research: plan, execute, and analyze qualitative and quantitative research studies - including user interviews, usability testing, surveys, and data analysis - to support product development and optimization.

Ensure research quality and consistency: Implement rigorous research methodologies, documentation, and version control practices to maintain high standards of research quality and reproducibility.

Elevate research impact: Consolidate and review existing research to deliver higher levels of insight and actionable recommendations, ensuring research findings drive product and business improvements.

Your Skills

Experience: 3+ years of relevant experience in UX research, user research, or similar roles.

Research skills: Proficiency in a range of qualitative and quantitative research methods (e.g., usability testing, interviews, surveys, analytics).

Data analysis: Experience analyzing user data and synthesizing findings into actionable insights. Familiarity with tools such as Tableau, Google Analytics, or similar platforms is a plus.

Problem-solving: Strong analytical and problem-solving skills, with the ability to translate business and user needs into impactful research questions and actionable recommendations.

Collaboration: Excellent team player with strong communication skills; fluent in English and German.

Proactive attitude: Highly motivated, with a can-do mindset, always seeking to challenge the status quo and continuously improve the user experience.

Our Offer

Education program for online courses, conferences, and training

Your life-work balance is important to us, so you have the option to work in a remote model.

Time to relax: 30 days of vacation per year

We offer discounts on Autohero

More than 90 different nationalities make up a truly international and diverse working environment

Contact

At AUTO1 Group we live an open culture, believe in direct communication, and value diversity. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or any other non-merit factor.

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