(Senior) UX Designer

Twentyfour Industries; München; Vor Ort; EUR 65.000 - 95.000; Vollzeit

Zusammenfassung

Twentyfour Industries is seeking a UX Designer to create clear, safe, and efficient operator experiences across its UAV ecosystem. You will work with operators, Product Definition, Systems Engineering and software teams from discovery through validation, affecting mission effectiveness and safety.

In this role you will map end-to-end journeys, translate requirements into IA and wireframes, and design complex states for degraded conditions.

Qualifikationen

• 4+ years designing complex digital products, ideally for defence, aviation, robotics, vehicles, industrial systems, mapping or other operational environments.
• Strong portfolio demonstrating research, workflow design, interaction design, prototyping and shipped outcomes—not only visual polish.
• Ability to structure complex information and reduce cognitive load without hiding critical system state.
• Experience testing with professional users and working closely with engineering on constrained systems.
• Comfortable entering the field, observing imperfect operations and revising assumptions quickly.
• Clear communication with strong judgement, curiosity and low ego.

Aufgaben

• Research operators, maintainers, trainers and mission planners through interviews, observation, exercises, field tests and demonstrations.
• Map end-to-end journeys and workflows across setup, planning, launch, mission execution, intervention, recovery, review and maintenance.
• Turn product requirements and operational constraints into information architecture, interaction models, wireframes and high-fidelity designs.
• Design complex states including connectivity loss, uncertainty, degraded sensors, autonomy handover, alerts, aborts and recovery.
• Define how system state, mission progress, targeting and operator authority is presented and controlled.
• Prototype and test workflows with representative users; convert evidence into prioritized product and design changes.
• Partner with the Engineering Product Manager on use cases and priorities, Systems Engineering on behaviour and constraints, and the UX Engineer on production implementation.
• Build and maintain shared interaction patterns, visual language and design-system foundations across products.
• Contribute to acceptance criteria and UX verification so usability is proven, not assumed.
• Advocate for the operator while balancing mission effectiveness, safety, training burden and delivery speed.

Kenntnisse

UX design

Research

Prototyping

Information architecture

Interaction design

Jobbeschreibung

We are looking for a UX Designer to create clear, safe and efficient operator experiences across TwentyFour Industries’ UAV ecosystem. You will understand real users and missions, simplify complex system behaviour and define workflows that remain usable under pressure and degraded conditions. Your work will span setup, planning, launch, mission execution, intervention, recovery, review and maintenance. This is not a cosmetic design role. UX is part of system performance: it affects mission effectiveness, safety, training burden and customer trust. You will work closely with operators, Product Definition, Systems Engineering and software teams from discovery through field validation.

The day-to-day

• Research operators, maintainers, trainers and mission planners through interviews, observation, exercises, field tests and demonstrations.
• Map end-to-end journeys and workflows across setup, planning, launch, mission execution, intervention, recovery, review and maintenance.
• Turn product requirements and operational constraints into information architecture, interaction models, wireframes and high-fidelity designs.
• Design complex states including connectivity loss, uncertainty, degraded sensors, autonomy handover, alerts, aborts and recovery.
• Define how system state, mission progress, targeting, confidence and operator authority is presented and controlled.
• Prototype and test workflows with representative users; convert evidence into prioritized product and design changes.
• Partner with the Engineering Product Manager on use cases and priorities, Systems Engineering on behaviour and constraints, and the UX Engineer on production implementation.
• Build and maintain shared interaction patterns, visual language and design-system foundations across products.
• Contribute to acceptance criteria and UX verification so usability is proven, not assumed.
• Advocate for the operator while balancing mission effectiveness, safety, training burden, technical feasibility and delivery speed.

You should apply if you

• Have 4+ years designing complex digital products, ideally for defence, aviation, robotics, vehicles, industrial systems, mapping or other operational environments.
• Have a strong portfolio demonstrating research, workflow design, interaction design, prototyping and shipped outcomes—not only visual polish.
• Can structure complex information and reduce cognitive load without hiding critical system state.
• Have experience testing with professional users and working closely with engineering on constrained systems.
• Are comfortable entering the field, observing imperfect operations and revising assumptions quickly.
• Communicate clearly and bring strong judgement, curiosity and low ego.

Nice to haves

• Experience with UAV ground-control stations, command-and-control, mapping, robotics or safety-critical interfaces.
• Knowledge of human factors, situational awareness, alarm design or degraded-mode interaction.
• Experience conducting research with military, public-safety or other professional operational users.
• Experience building and governing a design system across complex applications.

What we offer

• Mission-level impact: Improve operator effectiveness, safety, training time and confidence in the system.
• End-to-end ownership: Work from field research and workflow definition through prototype, implementation and validation.
• Complex design problems: Make autonomy, uncertainty and degraded system behaviour understandable under pressure.
• Build the discipline: Shape the interaction language and user-centred development practices of a growing UAV portfolio.

About us

Twentyfour Industries is committed to building a fair, inclusive, and high-performance workplace where people from all backgrounds can contribute and thrive. Our team brings together individuals with different perspectives, experiences, and skills to shape the future of European security and technology. All applicants will receive equal consideration for employment regardless of gender, age, disability, ethnic or social origin, religion or belief, sexual orientation, or any other status protected by applicable European or national law. We particularly welcome applications from individuals who are underrepresented in the technology and defense sector, including women, people with disabilities, and those from diverse cultural backgrounds. We aim to provide a respectful, supportive, and transparent recruitment process. If you require adjustments to take part in our hiring process, please let us know so we can accommodate your needs. If you share our mission and are motivated to work on challenges with real-world impact, we look forward to your application.