Senior Startup & Field Service Engineer (f/m/d)

Your mission

As a Senior Startup and Field Service Engineer, you are an important interface between internal teams such as development, engineering, production and the customers on site.

Tasks and responsibilities

• Installation and commissioning of systems at the Villach plant (hardware check, test runs, documentation, customer acceptance)
• Creation of commissioning protocols & status reports
• Responsible for error analysis and system optimization
• Feedback to production and development for continuous product improvement (internal ticket system)
• Responsible for carrying out test trials for new developments
• Installation and commissioning of systems at customer sites in Europe and the USA
• Upgrading tools, driving forward and carrying out commissioning
• Troubleshooting, repairing and modifying modules and determining preventive measures

Your profile

• Ability to solve problems and work effectively in a team
• Technical background, e.g. HTL or Bachelor´s degree in electronics, mechatronics, automation or mechanical engineering
• Ideally professional experience in technical customer support
• Customer and solution-oriented with a hands-on mentality
• Willingness to travel abroad (Europe, USA) up to 30-40%
• Good knowledge of spoken and written German and English

Why us?

• Varied projects, state-of-the-art technologies and systems
• An attractive, appreciative and international working environment
• Classification in the collective agreement for the metal industry
• Extensive training - we'll be happy to teach you anything you can't do yet!
• A team of motivated, friendly and helpful colleagues in a familiar working environment
• Flexitime models, continuous training and development prospects