Senior Specialist Workplace Management- Strategic Multimedia & Executive Experience Support (m/f/d) (Herzogenaurach, BY, DE)

Adidas; Herzogenaurach; On-site; EUR 70,000 - 95,000; Full time

Job summary

Adidas is seeking a Senior Specialist Workplace Management – Strategic Multimedia & Executive Experience Support in Germany. You will back executive multimedia priorities, events, and strategic initiatives, partnering with Events, Operations, and Governance to ensure readiness and high service quality.

The role emphasizes strong stakeholder engagement, documentation, and continuous improvement across executive environments.

Qualifications

• Vocational qualification or technical training in media/AV
• 3+ years of professional multimedia experience
• Experience in executive event support and live-event operations
• Training in AV technologies (CTS, Dante, Q-SYS, Crestron) is a plus

Responsibilities

• Support executive multimedia requirements and high-visibility events
• Provide cross-functional support across Event Services & Experience, Operations & Service Delivery
• Assist with preparation, rehearsals, and post-event documentation for critical formats
• Contribute to readiness checks, user experience feedback and service improvements
• Coordinate with vendors and stakeholders to identify risks and readiness gaps
• Documentation and standards development for service delivery

Skills

Service mindset

Technical understanding

Cross-functional collaboration

Documentation & communication

Problem solving & readiness checks

Business English

Education

Vocational qualification / technical training

AVIXA CTS training (beneficial)

Electrical engineering / related field

Tools

AV over IP

Crestron

Q-SYS

Biamp

Dante

Shure

Yamaha

Teams Rooms

Job description

Adidas is an equal opportunity employer and we are committed to fostering an inclusive workplace. We welcome applications from people of all ages, genders (incl. gender identity), ethnic and social backgrounds, nationalities, sexual orientations, religions and beliefs, and those with apparent or non-apparent disabilities*. We do not tolerate harassment or discrimination toward any of our applicants or employees.

*We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process.

Purpose & Overall Relevance for the Organisation:

Workplaces is responsible for the active management of the Real Estate Portfolio including leases and transactions of all the properties, all design, construction and operations for offices, showrooms and DC’s for adidas.

The Senior Specialist Workplace Management – Strategic Multimedia & Executive Experience Support supports the strategic multimedia priorities, executive experience requirements and business-critical multimedia services directly under the Senior Manager Workplace Management – Multimedia & Events in Germany. The role provides flexible support across executive events, high-visibility multimedia environments, strategic initiatives, project readiness, special assignments and service improvement activities. The role contributes to project delivery and handover quality while strengthening internal capability and reducing reliance on external role mirroring.

Key Responsibilities:

• Support executive multimedia requirements, high-visibility events, townhalls, leadership formats and strategic service requests with a strong service and experience mindset.
• Provide cross-functional support across Event Services & Experience, Operations & Service Delivery and Projects & Integration based on priority and business impact.
• Support preparation, readiness checks, rehearsals, executive room readiness, technical validation, live-event backup and post-event documentation for critical formats.
• Support strategic multimedia spaces, showrooms, executive environments and special-use areas with readiness input, user experience feedback and service improvement proposals.
• Contribute to project delivery through requirements clarification, pilot testing, acceptance support, documentation input, operational readiness and project-to-service handover.
• Support standards, checklists, lessons learned, repeatable setup models and service quality improvements for executive multimedia and high-impact service scenarios.
• Coordinate with functional service owners, Tech, vendors and stakeholders to make risks, dependencies and readiness gaps visible early.
• Support vendor and partner coordination where required, without replacing formal vendor governance or commercial ownership.

Key Relationships:

• Workplaces SLT
• Legal
• Finance, Controlling & Procurement
• Adidas Brand Events, Corporate Communications, Tech / IT Infrastructure, Network, Collaboration Services und Digital Signage
• External Mulitmedia service partners, AV Integratoren, planners & manufacturers
• Adidas employees and visitors who use the Workplace-Multimedia-, Event- and collaboration services

Knowledge, Skills and Abilities:

• Strong service mindset and professional behavior in executive, stakeholder-facing and business-critical multimedia environments.
• Good technical understanding of workplace multimedia, event technology, collaboration systems, AV signal flow, streaming, room readiness and troubleshooting.
• Ability to work cross-functionally across Events, Operations, Projects and Governance with clear documentation and structured communication.
• Strong readiness-check, problem-solving, escalation and quality-control skills under visible business conditions.
• Ability to translate operational experience into standards, checklists, lessons learned and future service improvements.
• Willingness to support project testing, acceptance, documentation and handover as a core part of the future service model.
• Business English is required; German is beneficial for local service delivery.

Requisite Education and Experience / Minimum Qualifications:

• Vocational qualification, technical training or equivalent experience in media technology, event technology, AV, broadcast, IT, electrical engineering or related technical field.
• More than 3 years of professional experience in the multimedia field.
• Experience in workplace multimedia, executive event support, AV services, collaboration technology, live-event operations or comparable technical service environments.
• Training in AVIXA CTS, Dante, Microsoft Teams Rooms, Shure, Yamaha, Q-SYS, Biamp, Crestron, AV-over-IP, LED or similar technologies is beneficial.