Senior Specialist Prozessmanager Marketplace (m / f / d)

MediaMarktSaturn Retail Group; München; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading retail company in Munich seeks a professional for process management. This role involves developing standardized processes, enhancing efficiency in workflows, and collaborating with teams to drive operational excellence. Candidates should have a degree in a relevant field and be fluent in German and English, with experience in e-commerce preferred.

Leistungen

Health insurance

Flexible work hours

Qualifikationen

• Professional experience in process management or operational excellence.
• Experience in an e-commerce or marketplace environment is an advantage.
• Experience working with cross-functional teams.

Aufgaben

• Develop and document standardized processes for operational workflows.
• Analyze and enhance critical workflows focusing on efficiency.
• Collaborate with local teams for process improvement.

Kenntnisse

Fluency in German

Fluency in English

Strong assertiveness

Execution skills

Analytical skills

Communication skills

Ausbildung

Completed degree in Business, Engineering, or Business Informatics

Tools

Lean

Six Sigma

BPMN

Jobbeschreibung

Your Tasks

• Development, documentation, and rollout of standardized processes across all countries for consistency in operational workflows
• Analysis and further development of critical workflows (. seller onboarding) with emphasis on efficiency, scalability, compliance, and user experience
• Creation of complete end-to-end process documentation, including guidelines and interface definitions for all stakeholders
• Evaluation and implementation of digital tools for scalable processes and automation
• Definition and establishment of central standards, KPIs, and methods for continuous improvement
• Collaboration with local teams, departments, and stakeholders for identification of opportunities in process improvement and efficiency increase

Your Profile

• Fluency in German and English, additional languages are an advantage
• Completed degree in Business, Engineering, Business Informatics or a comparable relevant qualification
• Professional experience in process management, operational excellence, or a similar role, ideally in an e-commerce or marketplace environment
• Strong assertiveness and execution skills
• Experience working with cross-functional and decentralized teams
• Knowledge of Lean, Six Sigma, BPMN or similar methodologies desirable
• Strong analytical and structured mindset, combined with excellent communication skills across all hierarchy levels
• High level of initiative, sense of responsibility, and a pragmatic hands-on mentality

About Us

The department is responsible for documenting existing processes as well as developing and integrating new ones. By continuously optimizing, digitizing, and automating existing processes—both across the country marketplaces and within the administrative areas of Plattform Services GmbH—it ensures the company’s business success.

Additional Benefits

Job Infos

Location: München

MediaMarktSaturn Plattform Services

Department: HQ - Marketplace

Entrylevel: Professional Level

Type of Employement: Full Time

Working Hours: 37,5

Persona: Job Requisition HQ Employee