Senior Solutions Engineer - Log Management and Analytics

dynaTrace software GmbH; München; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

In einer dynamischen Rolle als Solutions Engineer bei einem führenden Unternehmen im Bereich Software Intelligence sind Sie der technische Ansprechpartner für das Vertriebsteam. Sie werden Log Management und Analytics meistern und innovative Lösungen präsentieren, die den Kunden helfen, ihre Herausforderungen zu bewältigen. Sie arbeiten eng mit verschiedenen Teams zusammen, um Proof of Concepts zu erstellen und die Vision des Unternehmens zu kommunizieren. Diese Position bietet Ihnen die Möglichkeit, in einem schnelllebigen Umfeld zu wachsen und Ihre Fähigkeiten in einem Unternehmen zu erweitern, das sich der digitalen Transformation verschrieben hat. Wenn Sie leidenschaftlich an Technologie interessiert sind und gerne mit Kunden zusammenarbeiten, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Wettbewerbsfähige Vergütung

Kultur der Exzellenz

Zusammenarbeit mit großen Cloud-Anbietern

Zugang zu modernen Technologien

Möglichkeiten zur beruflichen Weiterentwicklung

Qualifikationen

• 3-5 Jahre Erfahrung in Log-Analytik und technischen Kundenrollen.
• Starke Kommunikations- und Präsentationsfähigkeiten erforderlich.

Aufgaben

• Technische Unterstützung für das Vertriebsteam bieten und Kundenbeziehungen aufbauen.
• Demos durchführen und an internationalen Veranstaltungen teilnehmen.

Kenntnisse

Log Analytics Technologien

Kommunikationsfähigkeiten

Präsentationsfähigkeiten

Technische Problemlösung

Projektmanagement

Reisebereitschaft

Ausbildung

Technische Ausbildung oder gleichwertige Erfahrung

Tools

SQL

FluentBit

OpenTelemetry

Java

AWS

Kubernetes

Jobbeschreibung

What’s the role?

As a Dynatrace Log Management and Analytics - Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Log Management and Analytics. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with log analytics technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events.Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customersand being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.