Senior Solutions Engineer

Riverbed Technology, Inc.; Deutschland; Remote; EUR 70,000 - 110,000; Full time

Job summary

Riverbed Technology, Inc. is seeking a Solutions Engineer in Germany (remote) to serve as a trusted technical advisor across the sales cycle.

You will partner with Sales, lead with DEX/EUEM expertise, and articulate Riverbed's platform value to enterprise customers. You will build deep knowledge of Riverbed’s portfolio, conduct discovery sessions, and translate technical challenges into value-based architectures.

Qualifications

• Hands-on experience in DEX/EUEM or related digital workplace tech.
• Strong understanding of enterprise IT environments (endpoints, apps, networks).
• Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring.
• Ability to translate technical insights to business outcomes.
• Excellent storytelling and presentation skills; comfortable with C-level audiences.
• Fluency in German and English; willingness to travel up to 40%.

Responsibilities

• Act as a trusted technical advisor for enterprise customers throughout the sales cycle.
• Partner with Sales to own account and opportunity strategy and technical wins.
• Lead with Digital Employee Experience expertise and articulate value of Riverbed platform pillars.
• Build knowledge across Riverbed portfolio including network performance and observability.
• Conduct structured discovery sessions to uncover technical challenges and outcomes.
• Translate customer pains into value-based solution architectures.
• Deliver compelling narratives linking tech to business impact.
• Lead PoV and pilot engagements from definition to outcome validation.
• Present results to technical and executive audiences.
• Support RFIs/RFPs with strong technical input.
• Contribute to internal enablement and best practices.

Skills

DEX/EUEM

Observability

ITSM

Hybrid/cloud

Executive storytelling

Business outcomes

Stakeholder engagement

Presentations

Travel readiness

Solutions engineering

Job description

Riverbed. Empower the Experience

Riverbed, the leader in AIOps for observability, helps organizations optimize their users’ experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed’s open and AI-powered observability platform and solutions optimize digital experiences and greatly improve IT efficiency. Riverbed also offers industry-leading Acceleration solutions that provide fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences. Learn more at riverbed.com

Position

Title:Solutions Engineer

Location:Germany, remote

What you will do

• Act as a trusted technical advisor for enterprise customers throughout the sales cycle
• Partner closely with Sales to jointly own account and opportunity strategy, opportunity qualification, and technical wins
• Lead with Digital Employee Experience expertise, articulating value around productivity, experience, and IT effectiveness
• Position DEX, NPM+ and Riverbed IQ as core pillars of Riverbed’s platform value
• Gradually build deep working knowledge across the full Riverbed portfolio, including network performance and observability solutions
• Conduct structured discovery sessions to uncover technical challenges and business outcomes
• Translate customer pains into value-based solution architectures
• Build compelling narratives that link technical capabilities to measurable business impact
• Deliver high-impact product demonstrations, workshops and executive briefings
• Lead Proof of Value (PoV) and pilot engagements from definition through execution and outcome validation
• Present results and recommendations to technical and executive audiences
• Support RFIs/RFPs with strong technical and architectural input
• Contribute to internal enablement, knowledge sharing, and best practices within the SE team

What makes you an ideal candidate

• Several years of experience in Solutions Engineering, Technical Pre-Sales, or Enterprise IT Consulting
• Hands-on experience in DEX/EUEM/End User Experience Monitoring or adjacent digital workplace technologies
• Strong understanding of enterprise IT environments, including endpoints, applications, networks, and hybrid/cloud architectures
• Familiarity with observability platforms, ITSM, endpoint management, or performance monitoring solutions
• Ability to quickly learn and adopt a broad enterprise platform beyond your core specialisation
• Strong consultative mindset with the ability to connect technical insights to business outcomes
• Comfortable engaging with both deep technical audiences and C-level stakeholders
• Confident presenter with excellent storytelling and communication skills
• Collaborative team player with a proactive, self-driven mindsetStructured, reliable, and customer-focused in complex enterprise environments
• Fluency in German and English
• Ability to travel up to ~40%

What we offer

Our employee benefits including flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, and community engagement initiatives are some of the reasons why we have had great success in bringing in new talent. In addition, our global employee wellness programs are crafted to support the physical, emotional, and financial well-being of our employees.

Benefits & Perks vary by Country.

About Riverbed

With a 20-year history of innovation, Riverbed is agile and proven—and we continue to disrupt the market with differentiated solutions that help customers deliver secure, seamless digital experiences and accelerate enterprise performance. We are relentlessly customer-first: we listen, learn, and act with urgency to solve real problems and earn trust every day. We pair bold ideas with operational efficiency, simplifying how we work, focusing on what matters most, and delivering with quality and speed. Fueled by a will to win, we set ambitious goals, hold ourselves accountable, and raise the bar through measurable outcomes. At the center of it all are our people—bringing our best selves to work with a shared commitment to excellence, transparency, and open communication. We strive to be an inclusive, fair, and enjoyable workplace where respect and wellbeing are prioritized. We are committed to our people, partners, and customers while supporting the communities where we work and live. It’s the Power of WE that binds us together and drives high-impact success.

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), sexual orientation, genetics, genetic information, marital status, veteran status or any other basis protected by and in accordance with applicable federal, state and local laws.

Check us out on:www.riverbed.com@LifeAtRiverbed

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