Solutions Engineer

Riverbed Technology; Nordrhein-Westfalen; Remote; EUR 65.000 - 95.000; Vollzeit

Benefits dieser Stelle

Flexible workplace policies

Employee resource groups

Learning and development resources

Zusammenfassung

Riverbed Technology is seeking a Solutions Engineer in Germany (remote) to own technical pre-sales activities, deliver compelling demonstrations, and drive proof‑of‑concept projects. You will collaborate with the Sales team to shape account plans and win business.

You will translate customer requirements into value‑driven proposals, build strong partner relationships, and help expand coverage across accounts while managing multiple engagements.

Qualifikationen

• Multiple years of experience in a technical pre-sales role with a solid understanding of enterprise sales cycles.
• Domain knowledge in at least two areas of AIOps, Digital Experience, Cloud Observability, Network Observability, Infrastructure Observability, and/or Application Observability.
• A strong understanding of networking and/or observability technologies such as SNMP, flow, packet capture, TCP fundamentals, routing & switching, virtualization, SD‑WAN, cloud environments, and applications.
• Strong communication skills, able to present virtually and in‑person, tell stories, and translate complex technical designs to business outcomes.
• Solid knowledge of enterprise datacenter and cloud architectures from an operational standpoint.
• Excellent project‑management skills, able to proactively manage multiple customer engagements in parallel.
• Business‑oriented mindset, actively engaging in negotiation, influencing outcomes, closing deals, and winning new business.
• High trust factor, capable of handling objections, questioning, and counter‑statements.
• Team player, proactively supporting stakeholders across sales, professional services, support, product management, R&D, and executives.

Aufgaben

• Serve as the technical subject‑matter expert throughout the sales process, owning and managing pre‑sales activities such as technical presentations, demonstrations, and proof‑of‑concept projects.
• Collaborate with the Sales team, jointly owning the sales cycle and account plan.
• Help drive deeper and wider penetration of accounts by identifying requirements for additional resources within the customer organization and potential internal sponsors.
• Understand and document customer business and technical requirements, using them to create value‑based proposals that address business drivers and pain points and guide the technical sales cycle toward a technical close and a business win.
• Build strong relationships with key contacts in the partner ecosystem; work with the Channel Sales team to strengthen partner relationships and oversee product and solutions training and enablement.

Kenntnisse

Technical pre-sales experience

Enterprise sales cycles

AIOps knowledge

Networking/observability knowledge

Communication skills

Project management

Negotiation skills

Team collaboration

Jobbeschreibung

Riverbed is a leader in AIOps for observability, providing AI‑powered solutions that optimize digital experiences and improve IT efficiency for a global customer base. Riverbed’s technology focuses on research‑driven AI, machine learning, and acceleration solutions across networks, data centers, and cloud environments.

Title: Solutions Engineer
Location: Germany, remote

Responsibilities

• Serve as the technical subject‑matter expert throughout the sales process, owning and managing pre‑sales activities such as technical presentations, demonstrations, and proof‑of‑concept projects.
• Collaborate with the Sales team, jointly owning the sales cycle and account plan.
• Help drive deeper and wider penetration of accounts by identifying requirements for additional resources within the customer organization and potential internal sponsors.
• Understand and document customer business and technical requirements, using them to create value‑based proposals that address business drivers and pain points and guide the technical sales cycle toward a technical close and a business win.
• Build strong relationships with key contacts in the partner ecosystem; work with the Channel Sales team to strengthen partner relationships and oversee product and solutions training and enablement.

Qualifications

• Multiple years of experience in a technical pre‑sales role, with a solid understanding of enterprise sales cycles and sales motions.
• Domain knowledge in at least two areas of AIOps, Digital Experience, Cloud Observability, Network Observability, Infrastructure Observability, and/or Application Observability.
• A strong understanding of networking and/or observability technologies such as SNMP, flow, packet capture, TCP fundamentals, routing & switching, virtualization, SD‑WAN, cloud environments, and applications.
• Strong communication skills, able to present virtually and in‑person, tell stories, and translate complex technical designs to business outcomes.
• Solid knowledge of enterprise datacenter and cloud architectures from an operational standpoint.
• Excellent project‑management skills, able to proactively manage multiple customer engagements in parallel.
• Business‑oriented mindset, actively engaging in negotiation, influencing outcomes, closing deals, and winning new business.
• High trust factor, capable of handling objections, questioning, and counter‑statements.
• Team player, proactively supporting stakeholders across sales, professional services, support, product management, R&D, and executives.

Benefits & Perks

Employees enjoy flexible workplace policies, employee resource groups, learning and development resources, career progression pathways, community engagement initiatives, and global employee wellness programs that support physical, emotional, and financial well‑being.

Equal Employment Opportunity

Riverbed is an equal employment opportunity/Affirmative Action (EEO/AA) employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, physical disability (including HIV and AIDS), mental disability, medical condition, pregnancy or child birth (including breast feeding), genetics, marital status, veteran status, or any other basis protected by and in accordance with applicable federal, state, and local laws.