Senior Solutions Engineer

NetApp; Düsseldorf; Vor Ort; USD 100.000 - 120.000; Vollzeit

Zusammenfassung

A leading technology company is seeking a Senior Solutions Engineer to drive technical excellence and deliver innovative IT solutions. You will collaborate with teams to provide expert advice on infrastructure, cloud, and Kubernetes. The ideal candidate has over 8 years of experience in IT and a Bachelor's degree in a relevant field. This position requires exceptional communication skills and adaptability to fast-evolving technologies. Competitive compensation and travel opportunities included.

Qualifikationen

• Minimum 8 years of relevant experience in IT, infrastructure, or solutions engineering.
• Proven interpersonal and customer service skills.
• Strong background in storage solutions and knowledge of IT trends.

Aufgaben

• Collaborate with sales teams to provide technical advice.
• Lead POC and benchmarking tests to meet requirements.
• Guide enterprise account teams on tailored solutions.
• Troubleshoot technical performance issues for customer satisfaction.
• Stay ahead of IT trends and collaborate on impactful results.
• Engage directly with customers by visiting their sites.

Kenntnisse

Technical Expertise

Communication Skills

Customer Focus

Project Leadership

Adaptability

Problem-Solving

Engineering Excellence

Language Skills (English)

Ausbildung

Bachelor’s degree in Computer Science or Electrical Engineering

Jobbeschreibung

Title : Senior Solutions Engineer

Location : Seoul, KR, 06164

Requisition ID : 131067

Join Our Team as a Solutions Engineer in Korea!Job Summary

Are you passionate about cutting-edge technology and solving complex customer challenges? As a Solutions Engineer (SE), you’ll play a pivotal role in driving technical excellence and delivering innovative IT solutions to enterprise clients. Leverage your technical expertise, customer-centric mindset, and problem-solving skills to help businesses thrive in the fast-evolving IT landscape. Join us and become part of a dynamic team that’s shaping the future of infrastructure, cloud, Kubernetes (K8s), and AI solutions.

What You'll Do

• Technical Consultation : Collaborate with sales teams and customers to provide expert technical advice on IT solutions, infrastructure, cloud, Kubernetes (K8s), and applications.
• POC & Benchmarking : Lead Proof of Concept (POC) and benchmarking tests to ensure solutions meet customer requirements and expectations.
• Solution Strategy : Guide enterprise account teams on designing and proposing tailored solutions that address customer needs.
• Customer Success : Troubleshoot and resolve technical performance issues to exceed customer satisfaction goals.
• Innovation & Collaboration : Stay ahead of IT trends (public cloud, AI, K8s) and work closely with cross-functional teams to deliver impactful results.
• Travel Opportunities : Engage directly with customers by visiting their sites to provide hands-on technical expertise and consultation.

What You'll Bring

Technical Expertise : Strong background in storage solutions and knowledge of emerging IT trends, including public cloud, AI, and Kubernetes (K8s).

Communication Skills : Exceptional written and verbal communication skills to effectively engage with customers and internal teams.

Customer Focus : Proven interpersonal and customer service skills to build strong relationships and deliver value.

Project Leadership : Account management and project management experience to drive success in complex enterprise environments.

Adaptability : A strong aptitude for learning new technologies and applying them in customer-facing scenarios.

Problem-Solving : Creative and strategic thinking to tackle technical challenges and provide innovative solutions.

Engineering Excellence : Ability to follow standard engineering principles and practices while thinking outside the box.

Language Skills : Proficiency in English is preferred to support global collaboration.

Qualifications

Experience : Minimum 8 years of relevant experience in IT, infrastructure, or solutions engineering.

Education : Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent experience is preferred.

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