Senior Solution Consultant (DevSecOps & Platform)

Atlassian; Deutschland; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A global technology company is seeking a Solution Consultant to join their Advisory Services team, focusing on providing exceptional guidance in utilizing Atlassian products. The role is remote, requiring residency in Germany. Ideal candidates have extensive SaaS experience, knowledge in DevSecOps, and a history of engaging with diverse customer stakeholders.

Leistungen

Ample time off

Annual education budget

Paid volunteer days

Qualifikationen

• Extensive experience within SaaS companies.
• Experience engaging with customer stakeholders.
• Expertise in DevSecOps and Atlassian ecosystem.

Aufgaben

• Collaborate with peers to deliver exceptional service
• Create technical solution content for customers
• Guide customer engagements on solution-specific journeys

Kenntnisse

Experience with SaaS companies

Customer-facing roles expertise

DevSecOps knowledge

Software development background

Jobbeschreibung

Overview

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a time zone overlap with your team, you can choose to work remotely or in an office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

The role is remote however you would need to be located in Germany, Netherlands or the United Kingdom.

Responsibilities

The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users.

We're hiring a Solution Consultant with a Platform & DevOps focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients that have purchased Advisory Services from Atlassian.

What you'll do:

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
• Cultivate deep technical expertise in the Atlassian Platforms, staying up-to-date on all new capabilities to support varied customer needs
• Design technical solutions and prescriptive solution-specific guidance for direct customer engagements
• Create solution content to support customer goals and outcomes
• Collaborate with Engagement Managers and Solution Consultants to map out a solution-specific journey with a given customer and deliver guidance and activities that ensure continued progress along that journey
• Ensure the voice of the customer is represented inside of Atlassian, contributing direct and actionable feedback to both internal Product teams in their specific solution areas
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Qualifications

Your background:

• Extensive experience within SaaS companies
• Relevant experience in customer-facing roles where you've engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in DevSecOps, including direct experience with popular best-in-breed products in the DevSecOps space and Atlassian ecosystem that support enterprise-grade SDLC and CI/CD pipelines
• Background in software development and/or IT operations roles
• Experience directing stakeholders through Atlassian Cloud transformation and adoption at an enterprise scale
• Experience identifying, testing, deploying, and/or integrating best-in-breed tooling that satisfies customer requirements and improves the end-user experience across their entire SDLC pipeline
• Experience with application security, compliance, hardening techniques, and best practices to secure software and infrastructure

It's nice if you are:

• Comfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices
• Experienced working on cross-team projects, engaging with Sales, Product, Support, and other teams
• Experienced working with large customers in a consulting or technical expert capacity

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world's best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.