Senior ServiceNow Platform Solution Analyst (f / m / d)

Uniper; Hannover; Vor Ort; EUR 45.000 - 80.000; Vollzeit

Zusammenfassung

An innovative energy company is seeking a Solution Analyst to enhance their Service Management Tooling & Reporting team. In this role, you will co-design and implement robust solutions, integrating ServiceNow and optimizing SQL databases. You will collaborate with stakeholders to translate needs into technical specifications and develop insightful reports using Power BI. This position offers a dynamic work environment with flexible arrangements, a commitment to employee development, and a focus on work-life balance. Join a diverse team dedicated to shaping the future of energy supply and making a positive impact in the industry.

Leistungen

Flexible working arrangements

Modern ergonomic equipment

Sabbaticals

Car and bike leasing

E-car charging stations

Flu vaccination

Preventive health services

Lifelong training

Employee assistance program

Employer-funded pension contributions

Qualifikationen

• Bachelor's degree in Computer Science or related field required.
• Strong proficiency in ServiceNow and SQL databases essential.

Aufgaben

• Co-design and implement scalable solutions in a diverse environment.
• Integrate ServiceNow to streamline business processes and develop reports.

Kenntnisse

ServiceNow

SQL

Data Factory

ETL

Power BI

Problem-solving

Communication

Leadership

Ausbildung

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

Power BI

ServiceNow

SQL databases

Azure

Jobbeschreibung

Our Team Service Management Tooling & Reporting in Hanover is looking for you!

We are Uniper

At Uniper, we are pro-actively transforming the world of energy whilst at the same time ensuring security of energy supply. As an internationally operating company, we work in very diverse teams with the greatest possible working time flexibility for our employees. Our corporate culture is characterized by equal opportunities, mutual appreciation, and respect. With us, you will be able to develop new business models, work on technological solutions for a modern, sustainable, and future-oriented energy supply as well as pro-actively help to shape changes. Interested? Then we will look forward to meeting you!

Your responsibilities

• Co-design, co-create, and implement robust and scalable solutions that meet business requirements and align with best practices and architecture guidelines in a heterogenous provider environment.
• Integrate and adapt ServiceNow to streamline business processes.
• Collaborate with stakeholders to understand their needs and translate them into technical specifications.
• Develop and maintain SQL databases, ensuring optimal performance and reliability.
• Utilize Data Factory for data integration and transformation tasks.
• Design and implement ETL processes to ensure seamless data flow across systems.
• Develop interactive and insightful reports using Power BI.
• Provide technical leadership and guidance to development teams following architectural guidance and best practices.
• Troubleshoot and resolve technical issues that arise during project implementation and day-to-day operations.
• Stay current with industry trends and advancements to ensure our solutions remain cutting-edge.

Your profile

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong proficiency in ServiceNow platform and its various modules, integration, and customization.
• Extensive experience with SQL databases, including query optimization, indexing, and performance tuning.
• Proven experience as a Solution Analyst with a focus on Data Factory, reporting, Azure, ETL, and Power BI for creating interactive reports and dashboards.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
• Strong communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
• Ability to lead and mentor development teams.
• A passion for staying updated with the latest industry trends and technologies.
• Attention to detail.

Your benefits

At Uniper, we not only reward our employees with attractive salaries, an excellent company pension and health-related benefits for their hard work and dedication to shaping the future energy transition. You can also expect a supportive working culture that offers a wide range of creative and innovative ideas. We enable various flexible working arrangements, whilst also supporting with home office equipment. Through regular training and workshops, together we work towards visualising yourself in our company as if it were your own. We support you in highlighting your individual potential, achieving your personal goals, and reaching your ambitions. We invite you to become part of our diverse company with international colleagues from more than 80 countries.

Work-Life-Balance / New Normal:

• Choosing how, where, and when to work in accordance with your team and the requirements of your job.
• Modern and ergonomic equipment for your workplace (home & office).
• Support to balance private life and work: Sabbaticals, part-time possibilities, family service.

Mobility:

• Car and bike leasing offer (deferred compensation).
• E-car charging stations at almost all Uniper locations.

Health offers:

• Flu vaccination.
• Preventive health services.
• Employee assistance program.

Company pension:

• Employer-funded contributions to a modern pension system.
• Possibility of self-funded contributions with employer-funded matching.

Trainings:

• Lifelong training.
• Coaching.

Our employees are the reason for our success. Therefore, you will find many other benefits at the local level to help you reach your potential. Energy evolutionary wanted!

Your contact

If you have any questions, please do not hesitate to contact us at: [e-mail]

Attention! Please apply via the button in this portal. Application documents that reach us by post will not be returned and, like those we receive by e-mail, can unfortunately not be considered!

Job information

Contract type: Working Hours: Start Date: 01/02/2025 Deadline: Salary:

As an employer, Uniper is committed to diversity and equal opportunities. Therefore, we encourage applications from suitably qualified individuals whose capabilities match the role requirements regardless of gender, origin, disability, age, religion, ideology, sexual identity or marital status. We live inclusion and support flexible working.