Customer Business Development & Strategic Planning
About the Role
Lead business development and customer relationship management primarily for the German Volkswagen Group (VW Group, including Volkswagen, Audi and related brands); define regional sales strategies and annual business targets.
Responsibilities
- Identify and pursue potential project opportunities in cockpit domain controllers, EEA (Electrical/Electronic Architecture) and related areas; drive the full cycle from requirements alignment to technical solution matching and project nomination.
- Continuously monitor German and European automotive market trends, competitor activities, and regulatory developments; deliver regular market analysis reports to refine business development strategies.
- Lead RFQ responses, coordinating internal R&D, engineering, quality, and costing teams to deliver technical solutions and commercial proposals.
- Familiar with VW Group's NPI and series production management processes; ensure assigned projects meet customer milestones at each stage.
- Drive nominated projects forward per APQP/PPAP requirements; coordinate resolution of commercial and technical issues during project execution.
- Serve as the primary point of contact for VW Group business in Germany; maintain regular communication with customer stakeholders in procurement, engineering, and quality.
- Organize customer visits and technical exchange activities; support senior executive visit arrangements; continuously improve customer satisfaction and partnership stickiness.
- Coordinate handling of customer complaints and commercial issues; safeguard the company's brand image within the German customer ecosystem.
- Work closely with domestic R&D, engineering, and supply chain teams to accurately convey customer requirements and drive internal execution.
- Coordinate with marketing, after-sales, and other functions to ensure consistent customer-facing experience and delivery quality for assigned projects.
Qualifications
- Bachelor's degree or above; major open (preferred: vehicle engineering, electronics, automation, marketing).
- 5+ years of automotive industry experience, including at least 2 years of OEM customer development and management experience with the German VW Group; familiar with VW Group's organizational structure and decision-making processes.
Required Skills
- Familiar with the full lifecycle management of automotive front-mounted products, including RFI/RFQ response, nomination, development, and series production.
- Knowledge of European automotive industry regulations and data security compliance requirements; ensure business activities comply with local laws.
- Good business negotiation skills and project management experience; experience in VW Group project nomination or tracking preferred.
Preferred Skills
- Fluent in English, proficient in German; both usable as working languages for direct technical meetings, business negotiations, and email communication with German customers.
- Work location: Germany; must hold valid German residence and work permit.
- Valid German or European driving license; able to undertake regional business travel.