Senior Sales Associate I - CE DE Neumunster (40 Hours)

Tapestry; Neumünster; Vor Ort; EUR 25.000 - 45.000; Vollzeit

Zusammenfassung

Eine etablierte Marke sucht einen dynamischen Senior Sales Associate, der die Verkaufsziele erreicht und einen hervorragenden Kundenservice bietet. In dieser Rolle repräsentieren Sie die Marke und fungieren als Markenbotschafter, während Sie die Bedürfnisse der Kunden übertreffen. Sie arbeiten in einem inspirierenden Umfeld, das Kreativität und Teamarbeit fördert. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben und in einem dynamischen Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie, Ihre Fähigkeiten einzubringen und zu wachsen.

Qualifikationen

• Erfahrung im Luxus-Einzelhandel ist von Vorteil.
• Kenntnisse über Modetrends und Wettbewerber sind erforderlich.

Aufgaben

• Erreichen von Verkaufszielen und Gewährleistung eines hervorragenden Kundenservice.
• Vertretung der Marke und Unterstützung des Teams zur Leistungssteigerung.

Kenntnisse

Verkaufstechniken

Kundenservice

Teamarbeit

Kommunikationsfähigkeiten

Flexibilität

Ausbildung

High School Diplom

Hochschulabschluss

Tools

Kassensysteme

iPad

Mobile POS

Jobbeschreibung

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

SENIOR SALES ASSOCIATE

Primary Purpose

The Senior Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers’ needs are consistently exceeded.

PROFILE

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store;
• Behave like a brand ambassador;
• Model sales behaviours taught in company sales training programs;
• Maintain high energy on the sales floor;
• Consistently achieve sales goals;
• Able to work with multiple customers simultaneously;
• Consistently anticipate and meet customers’ needs;
• Service all customers according to the Coach Approach standards;
• Participate as a team member and encourage team to meet and exceed performance standards;
• Champion company initiatives and support management decisions;
• Demonstrate professional ethics.

Further requirements:

• Previous management experience in a luxury retail service environment preferable;
• High school diploma or equivalent; college degree preferred;
• Possess current knowledge of fashion trends and competition in the marketplace;
• Knowledge of cash register systems and basic computer skills (including the ability to use iPad/laptop, Mobile POS, and Internet);
• Ability to communicate effectively with customers and team (both oral and written), manoeuvre sales floor and meet moderate stockroom lifting and store climbing requirements;
• Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and holidays.

Coach is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.