Senior Quality Assurance Manager (all genders)

About You; Hamburg; On-site; EUR 65,000 - 75,000; Full time

Job summary

SCAYLE is seeking a Senior Quality Assurance Manager (all genders) to lead QA across diverse client e-commerce projects. You will perform high-quality manual testing, collaborate with frontend teams, and shape testing strategy for multiple brands.

You will drive continuous improvement, mentor QA practices, and ensure excellent user experiences across mobile, tablet, and desktop. Join a fast-growing, innovative environment with strong data focus.

Qualifications

• 5+ years of QA and frontend testing experience, ideally in an agency or client-facing environment.
• Hands-on skills in manual, exploratory, destructive, and automated testing methods.
• Strong root-cause analysis skills to identify why bugs occur and how to fix them.
• Ability to translate technical problems into clear business impact for clients and engineers.
• Proven track record using Jira, Confluence, and agile workflows across multiple concurrent projects.

Responsibilities

• Perform high-quality manual testing across multiple client e-commerce web projects (mobile, tablet and desktop).
• Collaborate with frontend developers and project teams to tailor testing strategies per implementation.
• Oversee QA across diverse client implementations to ensure consistent user experiences.
• Contribute to the SCAYLE Agency's testing framework and automated strategy.
• Advocate for quality within cross-functional agency teams and drive continuous improvement.
• Coordinate testing across parallel client projects to meet agency timelines.
• Support holistic testing across the full tech stack and integrations with backend systems and third parties.
• Adapt testing approaches for varying client requirements, brand guidelines, and technical specs.

Skills

QA testing

Exploratory testing

Manual testing

Automated testing

Root cause analysis

Jira

Confluence

Agile workflows

Tools

TestRail

Lighthouse

Web Vitals

CI/CD (GitLab CI)

Job description

Senior Quality Assurance Manager (all genders)

• Full-time
• Compensation: EUR 65,000 - EUR 75,000 - yearly

SCAYLE is one of the fastest-growing enterprise commerce platforms in the world, enabling brands and retailers to realize their D2C ambitions. SCAYLE stands for innovation, international collaboration, and a strong focus on data. We believe that stepping outside of our comfort zone and making bold decisions is key to growing both professionally and personally. Instead of seeing problems as obstacles, we approach them as opportunities to find better solutions. We work in an environment that encourages flexibility, creativity, and continuous development. What drives us is the shared motivation to make an impact and actively shape the future of eCommerce.
At SCAYE, our in-house "agency" team is where our headless B2B SaaS platform comes to life. We work directly with global brands like Levi's, Manchester United, Harrods, and Fielmann - adapting and launching our tech to fit their unique setups.
What keeps work here so engaging is the variety. You'll partner with high-profile names across totally different industries, taking on fresh challenges and unique technical requirements with every project. If you thrive on momentum, distinct projects, and building real-world solutions alongside major brands, you’ll love it here!
We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (all genders) to join our QA Team.

Perform high-quality manual testing across multiple client e-commerce web projects (mobile, tablet and desktop), covering the complete customer journey from discovery to checkout

Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation

Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences

Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects

Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements

Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines

Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third-party services

Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications

• 5+ years of experience in QA and frontend testing, ideally in an agency or client-facing environment.

Hands-on skills in manual, exploratory, destructive, and automated testing methods.

Strong root-cause analysis skills to figure out why bugs happen, not just report them.

Ability to translate technical problems into clear business impact and actionable steps for clients and engineers.

Proven track record using Jira, Confluence, and agile workflows across multiple concurrent projects.

Detail-oriented mindset with high standards for user experience, performance, and brand consistency.

Nice-to-Haves

Experience with test management tools like TestRail.

Knowledge of web performance testing (Lighthouse, Web Vitals) and web accessibility (a11y) standards.

Hands-on experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests.

Familiarity with web accessibility (a11y) standards and testing

Understanding of international e-commerce setup, like multi-language, multi-currency, and regional regulations.

Familiarity with headless commerce, Storefront SDKs, or SCAYLE's architecture.

Your perks at a glance: Visit our benefits page .

A Place Where You Can Be You

We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and a fairer approach to fashion.

Your perks at a glance: Visit our benefits page .

A Place Where You Can Be You

We take it as our responsibility to create an environment where everyone feels welcome, exactly as they are.
Different backgrounds and perspectives make us stronger and shape our culture in ways that matter.
What we stand for internally, we stand for as a brand: acceptance, inclusion, and fairness.