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Amazon Web Services (AWS) is seeking a Senior ProServe Account Executive to engage customers in IT and cloud operations. This role requires strong business development skills to drive customer success in Media, Entertainment, and Games. You will collaborate with experts to ensure project delivery meets business outcomes. The position demands excellent communication, strategic thinking, and customer relationship skills, making it a key role in AWS's mission to innovate within the cloud technology landscape.
The Amazon Web Services Professional Services (ProServe) Media Entertainment Games and Sports (MEGS) team is seeking a dynamic Senior ProServe Account Executive (PAE) to join our team at Amazon Web Services (AWS). In this role youll be responsible for engaging new and existing customers in transformative projects involving IT Strategy distributed architecture and hybrid cloud operations. Youll work closely with ProServe Cloud Architects Engagement Managers and Delivery Consultants to drive customer success and business growth.
As ProServes customer facing relationship owner youll be primarily focused on understanding and defining business outcomes for customers by building trust identifying applicable AWS Professional Services offerings and creating proposals and securing customer signoff of SOWs for MEGS customers. Following project launch you will stay connected with the customer to ensure we are delivering the agreed customer business outcomes (CBO) as outlined in the SOW.
Your experience in selling services within Media and Entertainment and technology / consulting sectors will equip you with the ability to translate technical concepts into business value for customers. You will drive innovation across all technologies including Media Supply Chain Live and OnDemand Video Streaming Content Production Media Data Analytics Artificial Intelligence for Media Compute Database Data Analytics Applicationlevel services Networking Serverless and more. You will demonstrate proficiency in business development executing sales methodologies and managing CRM systems coupled with strong analytical problemsolving and project management abilities PAEs performance will be measured against key metrics including but not limited to Revenue Billable Bookings and customer satisfaction (CSAT).
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.
Key job responsibilities
As an experienced services MEGS sales professional you will be responsible for :
Leading business development efforts by engaging customers and driving highvalue engagements in MEGS sector
Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts
Creating proposals securing customer signoff on Statements of Work (SOWs) and ensure successful project delivery
Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential
Advocating for MEGS customers while balancing AWS business objectives
About the team
Diverse Experiences :
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.
Work / Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.
Extensive experience in technology sales or account management
Experience with sales targets business development and driving customer satisfaction
Experience with cloud technologies and IT strategies
Bachelors degree in Computer Science Engineering related field or equivalent experience
Proven track record and network in Media Entertainment Gametech or Sports
Excellent communication presentation and negotiation skills
Ability to build and maintain Clevel client relationships
Financial acumen with the ability to analyze and report on key performance metrics
Technical proficiency to understand and articulate AWS services and solutions
Strategic thinking and problemsolving skills
Excellent storytelling and active listening abilities
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
m / w / d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country / region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience :
Senior IC
Key Skills
Close Protection,Credit Control,Customer Service,Government,Analytics
Employment Type : Full-Time
Experience : years
Vacancy : 1