Senior Principal Product Manager - Product Reviews (all genders)

Zalando SE; Berlin; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic Senior Principal Product Manager to enhance their Ratings & Reviews platform. This pivotal role involves leading product strategy, collaborating with cross-functional teams, and leveraging data insights to optimize customer engagement. With a focus on innovation and user experience, you will play a key role in transforming the eCommerce landscape. Enjoy a hybrid work model, generous vacation days, and a range of employee benefits that support your well-being and professional growth. Join a forward-thinking company that values diversity and inclusion.

Leistungen

Employee shares program

Discounts on fashion and beauty products

Two paid volunteering days annually

Hybrid work model with up to 60% remote work

Work from abroad up to 30 days/year

Starting with 27 vacation days

Relocation assistance

Family support services

Health & wellbeing options

Mental health support and coaching

Qualifikationen

• Extensive experience in product management, especially in online marketplaces.
• Strong ability to manage the entire product lifecycle and craft strategic documents.

Aufgaben

• Develop a 3-year product strategy aligned with business goals.
• Lead end-to-end product development from discovery to delivery.

Kenntnisse

Product Management

E-commerce

Data Analysis

Cross-functional Collaboration

Customer-centric Mindset

Tools

Product Development Tools

Data Analytics Tools

Jobbeschreibung

Senior Principal Product Manager - Product Reviews (all genders) page is loaded

Senior Principal Product Manager - Product Reviews (all genders)

Apply locations Berlin | Full time | Posted Yesterday | Job requisition id 2718370

THE ROLE

Zalando is seeking a dynamic and experienced product professional to join as Senior Principal Product Manager, Ratings & Reviews. The Zalando eCommerce Platform team is responsible for building consumer-facing features and platform capabilities to support Zalando’s vision of being the starting point for fashion and lifestyle. The Senior Principal Product Manager, Ratings & Reviews will help provide social proof, build customer confidence, and foster a community through shared feedback. This role involves collaboration with Design, Engineering, Data Science, and stakeholders across the company.

The candidate will lead the development of our reviews experience across multiple customer touchpoints, transforming it into an integrated part of the customer journey. Responsibilities include enabling customers to contribute media content (text, photo, video, audio), managing underlying capabilities, and ensuring commercial success. A background in content-enriched ecommerce, content moderation, and user engagement is essential.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING):

1. Develop a 3-year product strategy & vision aligned with business goals, emphasizing experience elevation and technology-driven innovation.
2. Create and maintain a prioritized product roadmap.
3. Lead end-to-end product development, from discovery to delivery, including problem definition, solution identification, design, testing, and launch.
4. Act as the thought leader for Ratings & Reviews internally and to leadership.
5. Build relationships with commercial stakeholders and external partners to define product specs.
6. Collaborate across teams to align initiatives, influence roadmaps, and drive successful implementation.
7. Use data insights to identify improvements, optimize features, and report on outcomes.
8. Communicate progress and findings to stakeholders, including senior leadership, through presentations and reports.

WE’D LOVE TO MEET YOU IF:

1. Extensive experience with product methods & tools, especially in online marketplaces or fashion ecommerce.
2. Strong ability to set and communicate product vision, manage the entire product lifecycle, and craft strategic documents.
3. Customer-centric mindset with experience in product discovery and solving meaningful problems.
4. Commercial awareness, leveraging user insights and market data to inform decisions.
5. Experience navigating complex environments with multiple cross-functional teams.
6. Analytical skills to evaluate data and derive insights for product improvements.
7. Technical understanding, quick learner, capable of engaging with engineering teams.
8. Leadership qualities, including mentoring and fostering innovation.

INCLUSIVE BY DESIGN

At Zalando, we value diversity and inclusion. We assess candidates solely on qualifications and merit. We welcome all gender identities, orientations, racial and ethnic backgrounds, religious beliefs, and abilities. Please omit personal details like photos, age, and marital status from your CV. We support accommodations during the hiring process.

More on our diversity & inclusion strategy: https://corporate.zalando.com/en/diversity-inclusion

Our employee resource groups: https://corporate.zalando.com/en/diversity-inclusion/our-employee-resource-groups

OUR OFFER

Zalando offers a range of benefits, including:

• Employee shares program
• Discounts on fashion and beauty products, Zalando Lounge, and external partners
• Two paid volunteering days annually
• Hybrid work model with up to 60% remote work
• Work from abroad up to 30 days/year
• Starting with 27 vacation days
• Relocation assistance (if applicable)
• Family support services
• Health & wellbeing options, including Gympass
• Mental health support and coaching

Learn more about Zalando and our values: https://jobs.zalando.com/en/?gh_src=22377bdd1us