Senior People & Culture Business Partner (f/m/d) for Customer Success

SAP; Walldorf; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

SAP SE is seeking a Senior People & Culture Business Partner to join their Customer Success team. This role involves strategic consulting and driving HR initiatives across the organization. The ideal candidate will have a Master's degree and significant experience in HR roles, with strong skills in negotiation, stakeholder management, and communication. Join SAP to help shape the future of work in a diverse and inclusive environment.

Qualifikationen

• At least 5 years of relevant experience in People & Culture/HR roles.
• Experience in a matrixed and international environment is preferred.
• Excellent communication skills in German and English.

Aufgaben

• Provide strategic consulting to the Senior Leadership Team.
• Drive SAP’s People Agenda priorities and ensure execution.
• Support the development of global HR programs.

Kenntnisse

Consulting

Negotiation

Stakeholder Management

Analytical Skills

Change Management

Communication

Ausbildung

Master’s degree in Human Resources or Business Administration

Jobbeschreibung

Senior People & Culture Business Partner (f/m/d) for Customer Success

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and aligns with our purpose-driven, future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options.

Locations include Walldorf, near Heidelberg; Garching, near Munich; and Berlin.

What you'll do

As a People & Culture (P&C) Business Partner (f/m/d) in the newly established P&C Business Partnering Team for Go-to-Market Customer Success, you will be a strategic partner to executives, senior managers, and leadership teams. Your role involves acting as a trusted advisor and strategic sparring partner, providing consulting, insights, and guidance on all relevant P&C topics.

• Provide strategic consulting to the Senior Leadership Team with operational excellence to support SAP’s transformation.
• Drive SAP’s People Agenda priorities and ensure their execution within the Business Area, influencing scalable solutions across P&C services and practices such as Total Rewards, Talent Discovery, Diversity & Inclusion.
• Translate business needs into P&C initiatives and support organizational change and cultural transformation.
• Support the development and implementation of global HR programs and products across all P&C areas.

What you bring

• Master’s degree or equivalent in Human Resources, Business Administration, or related field.
• At least 5 years of relevant experience in People & Culture/HR Business Partner roles, preferably in a matrixed and international environment.
• Good understanding of SAP’s strategy, business model, and organizational structure.
• Strong consulting, negotiation, and stakeholder management skills.
• Project management experience, especially in transformational initiatives.
• Analytical skills for problem-solving and decision-making.
• Experience in data analysis to support HR decision-making.
• Experience in driving change initiatives with significant business impact is advantageous.
• Strong influencing skills and stakeholder relationship-building ability.
• Cultural awareness and adaptability.
• High integrity and confidentiality handling sensitive data.
• Excellent communication and presentation skills in German and English (verbal and written).

Meet your team

Our mission, together with the P&C Practices, is to align strategic business needs with the People Agenda, enhancing business-centricity and coverage.

Bring out your best

SAP’s innovations support over 400,000 customers worldwide, evolving from ERP leadership to a provider of end-to-end business applications, analytics, and intelligent technologies. As a purpose-driven, future-focused cloud company with 200 million users and over 100,000 employees, we foster a collaborative environment and invest in personal development. We help solve challenges across industries, connecting people, platforms, and global markets.

We win with inclusion

Our culture of inclusion, health & well-being focus, and flexible work models ensure everyone can perform at their best. We believe our diversity strengthens us and are committed to equal opportunity and accessibility for all applicants. For accommodations, contact [e-mail].

Requisition ID: 426945 | Work Area: Human Resources | Travel: 0-10% | Career Level: Professional | Employment Type: Full-Time

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