Senior Manager Product Systems & Tools

NTT Global Data Centers; Frankfurt; Vor Ort; EUR 110.000 - 170.000; Vollzeit

Zusammenfassung

NTT Global Data Centers in Frankfurt seeks a Senior Manager Product Systems & Tools to lead a global product systems strategy, ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across markets.

You will optimize Salesforce architecture, drive automation, govern data integrity, and collaborate with IT, Digital, and finance teams to integrate CPQ, ERP, DCIM, CMDB, and analytics. This is a senior, multinational leadership role.

Qualifikationen

• Master or Bachelor’s degree required.
• Certifications such as Scaled Agile and ITIL are beneficial.
• Significant experience in a global technology services organization.
• Experience leading multinational teams.
• Strong Salesforce architecture and governance experience.

Aufgaben

• Define multi-year product systems roadmap aligned with product offering and pricing strategy.
• Lead Salesforce architecture optimization, workflow automation, and system governance initiatives.
• Ensure global data integrity, reporting accuracy, and scalable system design.
• Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Data Warehouse and financial systems.
• Drive automation initiatives reducing manual effort and increasing operational efficiency.
• Establish governance standards for product data structures, access controls, and compliance processes.
• Provide executive reporting on system performance, adoption, and enhancement initiatives.
• Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms.

Kenntnisse

Salesforce admin

Product owner

Product systems

Data governance

Automation

Stakeholder management

Analytics

Cloud/data center

Ausbildung

Master's degree

Bachelor’s degree

Tools

Salesforce

CPQ

ERP

DCIM

CMDB

Jobbeschreibung

The Senior Manager Product Systems & Tools (m/f/d), leads global product systems strategy ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across global data center markets.

Key Responbilities:

• Define multi-year product systems roadmap aligned with product offering and pricing strategy
• Lead Salesforce architecture optimization, workflow automation, and system governance initiatives
• Ensure global data integrity, reporting accuracy, and scalable system design
• Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems
• Drive automation initiatives reducing manual effort and increasing operational efficiency
• Establish governance standards for product data structures, access controls, and compliance processes
• Provide executive reporting on system performance, adoption, and enhancement initiatives
• Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms

Knowledge & Attributes:

• Master or Bachelor’s degree required
• Relevant certifications such as Scaled Agile and ITIL are beneficial
• Significant experience in a similar position, preferably gained within a global technology services organization
• Significant experience gained within the technology industry
• Multiple years of experience in Salesforce administration, product owner or product systems
• Experience within data center, cloud, telecom, or infrastructure environments preferred
• Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms
• Proven experience leading multinational teams
• Deep Salesforce architecture and ecosystem expertise
• Strong digital transformation and systems governance experience
• Global stakeholder management capability
• Strong analytical and systems-thinking mindset

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.