Senior Key Account Manager (m/w/d)

Senior Key Account Manager (m/f/d)

Most people are familiar with the term PAYBACK. We'd love to introduce ourselves to you in a bit more detail. You probably know PAYBACK—either from the question at the checkout or through our widely used shopping app. And of course, we hope you answer with “Yes” at the checkout, because with us, you collect more than just °Points. Whether you're a customer, partner, or colleague: with PAYBACK, every action becomes a rewarding experience.

PAYBACK is the leading loyalty program in Germany and one of the largest and most effective marketing platforms in the world. As a pioneer of the data economy, we develop all technical solutions ourselves right here in Munich. Development is something you can do with us, too—both for yourself and together with us for the PAYBACK program.

We’re excited to meet you!

YOUR TASKS

• Strategic customer management - expanding and securing long-term, profitable business relationships with existing partner companies
• Preparing high-quality presentations at management level and presenting them convincingly to partner companies
• Developing cross-channel concepts and campaigns (digital/analog) for customer acquisition, retention, and development based on created analyses and reports
• Collaborating with internal specialists from the areas of marketing, customer insights, operations, and legal to manage campaigns and projects for partner companies
• One-stop shop for partner companies including budgeting, reporting, and billing
• Conducting thorough market research and competitive analysis to identify additional revenue and market potential
• Managing offer processes and negotiations up to contract conclusion
• Creating annual planning and monthly forecasts

YOUR PROFILE

• Completed university degree in economics/business administration or a comparable qualification
• Sales and marketing background - ideally knowledge in CRM as well as direct and/or digital marketing with a sales orientation and negotiation skills
• Affinity for working with numbers and KPIs as well as analytical and structured skills
• High communication and teamwork skills paired with a customer-oriented demeanor
• 5 years of professional experience with clients from the e-commerce, retail, FMCG, consulting, or complex service sales sectors
• Very good German and English skills, both written and spoken

OUR OFFER

• Grow like a Pro: Continue learning through individual professional development, grow with us to shape our future together
• Tasty Breaks: Every visit to our ESSZIMMER tastes like a short visit to Italy – also for vegetarians and vegans
• Do it your way: In-house KINDERZIMMER, flexible working hours, 30 vacation days and up to 2 days working from home per week
• Move it, move it: Our bonus program for your well-being - have fun in our 24/7 TURNHALLE and enjoy our goodies for your body and mind during our health weeks
• Get Together: Meet and spend leisure time with colleagues – in our SPIELZIMMER, at a Coffee Date, be part of our popular Social Days, ski events and seasonal highlights such as Christmas parties, summer parties and team events
• Easy Going: Coming to the office is not only fun, but also affordable - we cover the costs of your "Deutschland-Ticket"