Senior IT Service Manager - Application Lifecycle Management (m/w/d)

JR Germany; Kassel; Hybrid; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a Senior IT Service Manager to oversee application lifecycle management. This role is pivotal in managing customer applications, ensuring quality service delivery, and leading a dedicated service team. With a focus on IT security and digitalization, you will contribute to significant projects that enhance operational capabilities. The position offers a collaborative work environment, competitive salary, and flexibility to maintain work-life balance. If you're passionate about IT and leadership, this opportunity is perfect for you.

Leistungen

30 days of annual leave

Employer-funded pension scheme

Flexible work hours

Remote work options

Pleasant work environment

Strong team spirit

Qualifikationen

• 5+ years of experience in IT, especially in government or industrial projects.
• Excellent knowledge of IT services and leadership experience.

Aufgaben

• Manage customer applications throughout their lifecycle.
• Lead the service team and ensure quality service delivery.

Kenntnisse

ITIL

IT Services Management

Virtualization

Networking

Middleware

Leadership

German Language Skills

Ausbildung

Degree in Business or IT

Tools

Managed Servers

Managed Databases

Jobbeschreibung

Job Title: Senior IT Service Manager - Application Lifecycle Management (m/w/d), Kassel

Client: BWI GmbH

Location: Kassel, Germany

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

As the primary digitalization partner of the Bundeswehr, we provide stable, secure, and efficient IT services both domestically and internationally, from basic operations to deployment-related areas, contributing to the continuous enhancement of the Bundeswehr's leadership and operational capability. With over 7,000 colleagues, we operate and modernize one of the largest and most complex IT infrastructures in Germany. We are seeking responsible IT specialists who are committed to advancing Bundeswehr IT through challenging digitalization projects and thus contributing to Germany's security.

Join us in shaping the digital future of the Bundeswehr.

Position Details:

Senior IT Service Manager - Application Lifecycle Management (m/w/d)

Start: Immediately, full-time, nationwide at a BWI location.

Responsibilities:

1. Manage the service and operation of customer applications throughout their lifecycle.
2. Lead the service team professionally.
3. Ensure contractual service delivery and quality, including SLAs and costs.
4. Maintain compliance and operational processes in Application Hosting.
5. Contribute to solution design, implementation, and development of new applications and services.

Qualifications:

1. Degree or comparable training in Business and/or IT.
2. Approximately 5 years of relevant professional experience and leadership in IT, especially in government or industrial projects.
3. Excellent knowledge of IT services such as Managed Servers, Managed Databases, Virtualization, Middleware, and Networking, preferably in data center environments.
4. Knowledge of ITIL, agile methods, and experience in operational management, migrations, or outsourcing projects, ideally in a government setting.
5. Goal-oriented, good delegation and communication skills, responsible, meticulous, and conscientious working style.
6. Fluent German language skills in speaking and writing.

What We Offer:

• Varied and socially relevant tasks ensuring IT security and Germany's future readiness.
• A pleasant work environment, mutual respect, and strong team spirit.
• Market-competitive salary, job security, and employer-funded pension scheme.
• Starting with 30 days of annual leave, with options for adjustments.
• Flexibility to balance work and private life, including remote work and flexible hours.