Senior Integrations – Onboarding Specialist

Jobtailor; Deutschland; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor in Germany seeks an experienced Enterprise Operations Consultant to lead the integration of newly acquired Ventures practices into enterprise operations. You will drive leadership development, change management, and process improvements while aligning with business objectives and stakeholder needs.

The role requires coordinating with internal teams, managing multiple projects, and delivering training and implementation support across practices, aiming for efficient delivery and client

Qualifikationen

• Bachelor’s degree or equivalent experience in business administration or related field.
• Minimum 6 years of functional experience providing business consultative solutions for medical and doctor practices.

Aufgaben

• Support integration of newly acquired Ventures practices into enterprise operations.
• Provide leadership development, change management, training expertise, and process improvement.
• Serve as liaison with Ventures practices to develop assets for integrations and onboarding.
• Document transition plans and synthesize due diligence findings with external counterparties.
• Lead creation of coherent plans by gathering stakeholder input.
• Advise on end-to-end operations within practices and align with strategic objectives.
• Coordinate with internal teams to align resources for new practices.
• Use program management practices, track results, and flag obstacles for resolution.
• Maintain operational data to drive service excellence and KPIs.
• Drive timely decisions and accountability for action items and deadlines.
• Investigate and resolve issues during implementation and ongoing phases.
• Deliver documentation, processes and tools to ease implementation.
• Complete onsite consultation documentation thoroughly and accurately.
• Report identified opportunities and feedback from practice.
• Execute milestones for training, system setup, equipment integration, conversion and Go Live.
• Mentor Ventures operations, implementation and field management employees

Kenntnisse

Leadership

Communication

Project management

Stakeholder management

Multi-tasking

Training & facilitation

Problem solving

Team motivation

Ausbildung

Bachelor’s Degree in Business Administration or related field

Jobbeschreibung

Job Responsibilities

• Support the integration and partner with newly acquired Ventures practices to support their transition into enterprise operations
• Provide leadership development, change management, training expertise, and process improvement through implementations in alignment with Ventures’ business objectives
• Primary liaison with Ventures’ practices to support development of assets for practice integrations and onboarding that impact internal operations and practice experience
• Support documentation of transition plans, synthesize cross-functional due diligence findings, and the requirements of external counterparties
• Collect input from key stakeholders and reconcile to lead the creation of coherent plans
• Consult and advise on end-to-end operations within practices and transition them towards strategic objectives
• Partner with internal teams to align resources and activities to support newly acquired practices and initiatives
• Use program management best practices and tools, track and measure results, and proactively identify obstacles and flag them for resolution
• Collaborate to develop and maintain operational data to drive service excellence, tracking progress against key performance metrics and driving positive outcomes
• Help the various departments manage the pace and momentum of the integrations, pushing for timely decisions on key issues and providing true accountability for action items and deadlines
• Investigate, track, and resolve practice issues during implementation and ongoing
• Deliver documentation, processes and tools to ease implementation
• Complete thorough and accurate documentation of onsite consultations
• Gather and report identified practice opportunities and practice feedback
• Execute milestones and tasks related to training, system setup, equipment integration, conversion and Go Live
• Serve as lead and mentor to other Ventures operations, implementation and field management employees

Requirements

• Bachelor’s Degree in Business Administration or related field or equivalent experience
• Minimum 6 years of functional experience providing business consultative solutions for medical and doctor practices and processes
• Ability to be a team player and work effectively and prioritize business objectives
• Strong organizational and problem-solving skills
• Demonstrated leadership skills
• Project management background is a plus
• Proven ability to motivate and work within a team environment
• Multi-tasking across several projects
• Excellent verbal and written communication and interpersonal skills with an ability to establish rapport, trust, confidence, and credibility with business owners and staff
• Demonstrated competency in communication, training, presentation, research investigation, analysis, negotiation, organizational and administration
• Demonstrated success working directly with customers to implement new products, achieving high customer satisfaction and efficient delivery of the software
• Demonstrated ability to work with and teach varying degrees of abilities and experience levels using technology, software tools, and hands-on training methods to address adult learning styles
• Knowledge of computer-based training software, word processing, presentation tools, and web-based training and tracking tools
• Ability to deliver effective, clear and professional presentations, both virtually and in person
• Ability to travel up to 75% of the time